With four thriving clinics in the Bay (and a fifth opening soon), the professionals at Tauranga Veterinary Services treat all four-legged friends with compassion and care.

Words Catherine Sylvester | Photos Salina Galvan

Listening to David McDonnell describe retired farmers bringing their trusty work dogs into clinic for their final goodbyes, you get the sense that it’s more than just “business as usual” for this veterinarian. As managing director and owner of Tauranga Veterinary Services, David cares deeply for not only the animals
that pass through the doors of his five clinics, but also the people accompanying them.

A sincere desire to provide animals and their owners with excellent care, delivered by a veterinary team who are empathetic, knowledgeable, and professional is what led David and his wife Michelle to purchase the business in 2010. Launching with the three already established clinics – in Tauranga, Katikati and Te Puna – the McDonnells expanded in 2015 by opening a clinic in Pāpāmoa. Next February will see the doors open to their fifth clinic, situated in Mount Maunganui.

“The beauty is that we’re a large organisation with a range of veterinarians who have a variety of specialty interests,” David explains. “We know clients are busy, so having locations throughout the Bay ensures no one has to travel too far for their animals to be seen.”

The team understands the importance of providing timely and accurate diagnosis to those they care for, as well as manageable and detailed treatment plans. Each clinic is therefore equipped to undertake ancillary tests, such as ultrasounds, x-rays, digital imaging, and in-house laboratory tests. Always looking for new ways to provide excellent service, the team has recently been able to offer a new and significant treatment to their feline friends.  

“The radioactive iodine treatment for geriatric cats suffering hyperthyroidism and tumours is a game-changer,” David says. “We’re excited to be able to provide this, as it was previously only available in Auckland.”

Although companion animals constitute a large part of their clientele, the practices also cater to lifestyle animals such as alpacas, horses and goats, as well as commercial livestock. David’s even been called upon to treat a wallaby or two!

As a privately family-owned business, David and the team are invested in the community and sponsor schools, community groups and individuals in various undertakings. Supporting events like the annual Mud Dog Run and offering free dental checks and nail clippings at Pāpāmoa’s Dinner in the Domain over summer enables them to connect with local pets and their people.

For David, one of the best parts of the job is journeying throughout life’s stages with families and their four-legged loved ones. “Seeing them come in for the first time with their new addition, helping them learn to discipline them, administering vaccinations, and seeing them through to old age – it’s very special,” he explains.

Committed to offering the best care available, Tauranga Veterinary Services voluntarily undertake the Best Practice Accreditation auditing process. Being awarded this, however, is only one side of the equation. David says, “The other side is the attitude and effort, caring and empathy we offer daily.” 

A philosophy that will no doubt mean the world to those whose furry friends are their world. 

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