Rotorua Mayor Steve Chadwick on making things happen

For Rotorua Mayor Steve Chadwick, local government is just the latest chapter in a life built around making things happen.

WORDS Andy Taylor PHOTOS Brydie Thompson

First off, what’s in a name? Given her public profile and her extensive career in politics, it's hard to imagine that anyone meets the Mayor of Rotorua without being previously aware of her; but someone new to these shores might find Steve Chadwick to be not quite what they were expecting. Let’s face it, Steve is a pretty blokey kind of name, and though she is down to earth, humble and devoid of all pretention, blokey is something Steve Chadwick most certainly ain’t. 

“It’s actually Stephanie, but Steve stuck from a very early age, and after that I was only ever Stephanie when I was in trouble,” she says with the tone of someone who has had to explain this a million times but is quite happily resigned to her fate. “And yes, there are a few people who come expecting a male and look a bit shocked, and I’m sorry if that disappoints - but there’s not much I can do about it,” she adds with a grin of genuine mischief, and it is clear that confounding expectations and then outperforming them are part and parcel of the ball of energy that is The Honourable Stephanie (Steve) Chadwick.

Originally from Hastings, she is probably best known for her time in Parliament, where she served as Minister of Conservation, Women's Affairs, and Associate Health between 1999 and 2011, and then as the Mayor of Rotorua, a role she has held since 2013. But her story is far more multi-layered than that.

“I grew up the youngest of six children,” she says, “and so constantly had to speak louder to have my opinion heard.” Those siblings included artist Dick Frizzell among other very talented individuals, so this was a family heaving with strong characters and stronger views. 

Her first calling in life was as a midwife. “I was always bit of a health activist, and I was drawn to birthing as it was a natural process and I was involved with a group of quite radical midwives. I ended up helping bring about 5,000 babies into this world, and I loved that role, I loved being a part of birthing as it is a profound and intimate profession, and I still meet some of the babies I delivered now. Though many are on to the next generation!”

Whether it is newborns, government policy or social welfare organisations, it could be said that bringing things to life is very much Steve Chadwick’s reason for being on the planet. She has been instrumental in setting up the Rotorua Women’s Refuge, Rotorua’s first Family Planning Clinic and School for Young Parents, as well as its first Kohanga Reo, all entities that seem completely normal and entirely essential now but were reactionary in the 1970s. “My father was an engineer and my mother was an artist,” she says, “so there was both a very creative side to my growing up and a very functional side, a side about making things happen. But both my parents were always about thinking outside of the square – differently, but logically, because that was the artist and the engineer at work. Our family were a square peg in a round hole, and we realised we weren’t conservative, but that was just fine. It was a very creative and happy upbringing that meant I was allowed to reach my own conclusions and was never constrained.” Good luck to anyone who might try! 

She met her husband, John Te Manihera Chadwick, in the late sixties, and together they embarked on a future that is virtually cinematic. First there was the big OE, with the first stop being Papua New Guinea – where she set up a birthing clinic, naturally – and then they went on to London where their home – replete with newborns of their own by that stage – became something of a drop-in centre for Kiwi expats on their London sojourns. It was a happy home for many years, until while watching the Commonwealth Games their son asked who the people performing a haka on TV were. “When I had to explain that they were Māori and that he was Māori and that his dad was Māori, we realised it was time to come home! Our children needed to grow up bicultural – and that was what brought us to Rotorua. Our journey ever since then has one of biculturalism.” 

After serving as a local councillor, national government beckoned with all the highs and lows that a career in the public gaze entails. “The low was definitely the death threats I got when I brought in the Smoke Free Environment Act. Having to be escorted by a police protection squad and realising that there were people out there that hated you and were unwell – and were following you – was very scary. And being accused of being one of Helen Clark’s ‘Femi-Nazis’ was also very personal, and frankly ridiculous. But the highs put all that in the shadow: passing the Smoke Free Act was great, and working on health issues throughout the Pacific was fantastic – that was right up my ally as an ex-midwife.”

The passing of husband John, who had become a much-loved and prominent lawyer, late in 2017 brought the year to a solemn close, but Steve has no intention of letting her personal loss get in the way of her public commitment. Far from it; instead, 2018 will be a very big year for the Mayor and for Rotorua – because it is obvious from spending even a short time with her that Steve Chadwick and the Rotorua district are very much intertwined. 

“One of our main objectives was to revitalise our inner city,” she says, clearly warming to the future and tired of discussing her past. “And we did that by having a councillor sit on a portfolio dedicated to inner city revitalization and by getting all our retailers and CBD businesses to work with us. The inner city had over a hundred empty shops four years ago, but we’ve changed that and it has a completely different vibe now, and the development that will be taking place on the lakefront is really going to be exciting and build on what we've put in place. The whole footprint will be completely different, there will be a conservation zone and it will incorporate the museum, but we are thinking it will be driven by a whole new entity rather than council. Sir Bob Harvey has agreed to help us with this so that is really exciting.” 

“We were painted as a zombie town in 2013, but 2018 is going to show that we have invested in our city and we are really going places. The population is growing, we’re performing above the national average economically, and we also have the new Forest Service coming here – to its rightful heartland – so this is going to be a big year for Rotorua. Actually I think it’s going to be a big year for all New Zealand.”

You heard it here first folks. And she should know.  

A methodical mind

WORDS JENNY RUDD PHOTOS LOGAN DAVEY

Stuart Crosby assumed office as mayor on October 9th 2004 after spending 18 years as an elected council member, becoming the twenty eighth mayor of Tauranga. After serving four terms, he decided not to enter the fray for the fifth. Following 12 years as mayor, and 18 as a Tauranga councillor, Stuart is now a Bay of Plenty Regional Councillor.

After chatting to Stuart for an hour or so, drinking tea in Elizabeth Café, I walked away thinking ‘I really like you.’ He was pretty specific and descriptive and gave some padding to the ‘Go back to the beach’ story, but he wasn’t rude or critical. He had a youthful and optimistic view, and a methodical mind. He definitely isn’t the ‘party line’ boy I thought he’d be. More than that, he was a proper human in a role which is largely thankless, doesn’t do much to bond you to your spouse, and occupies your every waking second.

If there’s anyone who needs a finger pointing at them and being given some credit for how bloody brilliant our region is today, it’s Stuart.

What does a mayor do?

First and foremost you are the elected member of the council. Last time we had a new council, I said ‘I am not your boss. You have been independently elected and are accountable and responsible for whatever you say and do.’ I believe we have a responsibility to create an environment where everyone can succeed, by removing barriers to their success.

The mayor’s role is set out in regulations, but it only scratches the surface. There’s another side, which only current or previous mayors would understand. It’s the responsibility of the city or area you represent. And that doesn’t stop, day or night. It’s something you can’t put on a spreadsheet or explain to someone else, because it’s a personal thing. As mayor, you are accountable and responsible for things you actually have nothing to do with. For instance, If someone has a car accident, people will often blame the road, and therefore the council and mayor. The fact they were drunk or stoned or going too fast or had bald tyres doesn’t come into it. You have to understand the situation, and think how best to represent the city, not yourself, in the best light.

The role is as much as you want to make it. I’ve seen mayors in some cities sleepwalk through the job, but the vast majority work their arses off with very little thanks or reward, but they don’t do it for that.

What do you think you brought to the role of mayor?

I have the ability stay calm under pressure, and rely on my knowledge and experience to do and say the right thing. I learned that a key attribute is to listen to people, try to stand in their shoes to really understand their point of view and then relate that view to the issue in question.

I’ve always had the view that you provide for today and plan for tomorrow. I put much time and effort with others in the planning ahead. Lots of politicians I have worked with didn’t have much interest in long term planning, just how daily issues affected their chances of being re-elected. Tauranga’s success is no accident, it is the result of a comprehensive plan which I had a role in developing and executing along with others using the resources we had at the time. 

While as a mayor you must lead, you don’t achieve much on your own. You can achieve huge things as a team.

What makes a good councillor?

I’ve always said ‘If you want something said, ask a male, if you want something done, ask a female’. Pretty much to a person, the women on the council are harder working and more focused than men. I think it’s because they communicate better, and are more passionate about the job. Generally speaking, women tend to do things which benefit others, as they are less ego driven.

And they network better too. Because New Zealand is still so small, those connections are really valuable. There are so few gatekeepers; you could have a chat with the prime minister if you really wanted to.

What aspect of the job was most challenging, did you work out how to overcome it?

When people connected to the council were affected by big losses like death, homes and businesses. I didn’t ever overcome getting emotionally involved. But I learned to front the challenge head on, and share the emotional side with those involved.

How did being mayor affect your family?

In hindsight, I too often prioritised my mayoral role above my family, and in particular in how I allocated my time. I believe this is a common issue with politicians, and especially those in roles of leadership. On the positive side there were occasions where my family met extraordinary people, because of my job.

Where are the gaps in Tauranga?

We are still struggling to find work for a professional couple in Tauranga. A recently arrived couple I know are a civil engineer and an accountant. They are finding it hard to get two jobs at the moment. The city will grow into it, though.

This building we are in, on the corner of Elizabeth Street, was a game changer. The next big one will be the new university campus. That will transform the city. The redevelopment is happening. In five to seven years, the CBD will be humming.

It will bring not only the energy and verve of students, but also the academic staff. And they will need different stimuli like museums, art galleries.

And there still isn’t enough to do for those in their twenties. We have to admit that. It will change, though. Where there is a demand, the supply will follow suit. We just need to keep them here in the meantime.

What do you think Tauranga City Council’s greatest achievement has been, over the years?

Our Growth Management Strategy called SmartGrowth. A number of key entities are working together with communities to plan ahead for the whole sub-region, which is a key element to our success. I’m proud to say I’ve been involved since its inception, and remain involved.

And finally, what advice would you give to someone who thinks they’d make a good mayor?

I will always support someone’s desire to stand as a councillor or for the mayoralty; it is a critical part of our democratic process. The problem is that many candidates have no idea about the role and the demands. Fortunately the voting public do have an understanding, and generally get it right at the election as far as the mayoralty is concerned. My advice for any candidate would be to spend time understanding the community you hope to represent, and the mechanics of that local government.

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“When I was elected as mayor, the town was being run by a small group of grey-haired businessmen. They pretty much decided on who would, and who wouldn’t be the mayor, and who would be ‘elected’ as councillors. Someone in the group came to me and said ‘Go back to the beach where you belong.’ My first mayoral function was at Tauranga Race Course at a presentation of the Japan New Zealand Cup, where I politely recounted the story to a group which included that gentleman.”

“Luckily the power of those people has diminished, in fact it’s almost non-existant now. The city has outgrown them. There’s a different generation coming through with a different agenda. In their thirties, they have a generosity of spirit. They aren’t motivated to make cash for themselves, but to create things for their generation and those after. And they take ownership. They don’t sit back and say ‘we want this’ to the government and council, they just think about what they can do to make where we live a better place. And they stick their necks out. Most of the time they succeed. To me, that’s very exciting. ”