Local roots to global rise

The Bay of Plenty is home to some incredible examples of entrepreneurs
who have backed themselves and taken a concept or product to global scale. We talk to three local businesses at different stages of their life cycle – one that has been established for nearly 19 years, one nine and one three. All prove without a doubt that the best way to do it is ‘to do it’.

words NICKY ADAMS | photography  GRAEME MURRAY
hair + make-up DESIREE OSTERMAN styling LILIA CASS

Lara Henderson from Pure Mama.

Great expectations

Lara Henderson, co-founder of Pure Mama, knew from the outset she wanted her brand to go global. Picking a name for her product that would resonate with customers internationally, and taking the plunge by paying over the odds for a .com domain name, the intent was always to take her Pure Mama brand to New Zealand and beyond.

With products that have taken the pregnancy world by storm since their inception three years ago, meeting Lara very quickly dispels any notion that this was an accidental success. I must admit I was curious how these beauty products had gained such traction. Within three short years they’ve gone from being packed in Lara’s front room to being launched in the holy grail of markets, the United States. 

In person Lara is warm, friendly and inspirational in a very matter of fact way. She can systematically break down her strategy, while giving kudos to her team and strong family support, and lets it be known that she is happy to share what she has learnt from her journey with others. Lara came from a corporate background, where after completing a marketing and commercial law degree she had forged a successful career in the advertising and marketing world. She fell pregnant in 2019 and during this time a germ of an idea sprouted. 

“I went down this journey of looking for new skincare because there’s a lot of things you need to change when you’re pregnant… I questioned why there wasn’t a product out there for the modern conscious consumer that values high integrity of products but still loves beautiful packaging and refined design.” 

The quest continued after the baby was born. “I was looking for something to support my breastfeeding journey – and I couldn’t find anything natural I could use on my skin. I had this idea for a range of products to support women on their pregnancy or post-partum journey. I started doing research and I ran an online survey of about 700 women. The further I dug into it the more I discovered there was an opportunity in the market.” 

Ten months post-partum she went for a meeting with an old colleague and mentor. He listened to her idea and saw the potential. “He really gave me the confidence to push go.”

Two years of product development and packaging design research followed before coming to the market in 2021 with three product lines (SKUs): Belly Oil, Bump Scrub and Nipple Butter, and a gift set. I noted it was intriguing how Lara had navigated the world of skincare, when it wasn’t an area she was familiar with. “I didn’t realise but there are amazing manufacturers in New Zealand that can produce skincare, so I pitched my concept to one of the leading laboratories here. For them to take you on as a client they have to believe in your potential as a business. I took my formulations on what I would like to have in it, which became my core ingredients. I’d researched every single ingredient and every single competitor product, and then worked with an advanced skincare chemist to bring a product to market that has stability for three years and with ingredients that all work together.”

The process of bringing the product to market was a learning curve; there was the science behind the product, as well as the slow and arduous task of getting everything absolutely perfect. Add to this the cost – estimated at about $120,000 to get to this stage, and, Lara points out, “I had to really believe in it.” Lara has a surety about her which gives her real gravitas. Despite her conviction in her product, launch day was, she says, “terrifying”. Here she had experience to draw on though. “Turning on the website was where my digital marketing came in – I understood the consumer journey.” 

Lara Henderson from Pure Mama.

Going live in May 2021, the minimum order to start manufacturing was around 2,000 units per SKU. Within three months the Belly Oil had sold out, with the other products also performing incredibly well. This, she says, “gave me a clear indication of proof of concept – there was a market need out there and the product was good enough to sell (we haven’t changed our formulation since day dot).”

The first 12 months in New Zealand were really promising, and, says Lara, “I’d looked at New Zealand, Australia, as well as the US and the competitive landscape across all of those markets. And I still felt strongly that we had a positioning in there – that was always my intention – but to get that proof of concept in a test market like New Zealand is amazing.”

With the success of the product followed a gradual expansion of the team, which now numbers at five. Maggie was first on board in October ‘21 to support with sales and partnerships, Lara’s sister Yasmin who had been integral since the offset during the company conception officially came on board as a partner and full time in September ‘23. With her came high-level expertise in corporate finance. The team are all in accord, with the ability to have honest, frank dialogue and respecting each other’s opinions. Lara believes, “One of our strengths as a team is that we adapt and change really quickly to help optimise us as a business.” 

While the original formulation hasn’t changed, the pursuit of perfection continues with constant tweaks to the packaging (which it is obvious Lara is passionate about), and the addition of gift sets and Magnesium Body Rub. Ten new launches are dropping in 2024/5, which the loyal Pure Mama community will all be waiting for expectantly. The social community of 48,000, Lara says, is something she really values, and she personally responds to the direct messages which fly around with questions about quality, performance and general queries. The connection with her people has been loyally rewarded – back in August 2023 word got out that Kourtney Kardashian was looking for recommendations for clean body care recommendations for pregnancy. Lara asked her community to support her, and they did. In addition, “we were able to get products to Kourtney through numerous different channels.” Lara waited in anticipation, but heard nothing. “Then Kourtney had her baby and an article came out around what she packed in her hospital bag, and our Nipple Butter was featured – and then another article came out about her pregnancy skincare regime and all three of our other products were there. What I love about Kourtney Kardashian is that she’s so conscious about her skincare. She looks at every ingredient, she checks with everybody about what she puts on her skin – so for all four products to be recommended by her is absolute gold for a business like ours.”

Despite the fleeting euphoria, Lara is a pragmatist. “It’s a moment in time, and you’ve got to take those wins and go ‘what am I doing next?’ I’m not particularly great at celebrating the achievements. I often look at opportunities it opens and then ask, ‘what's next?’”

It’s very clear though that the wins come down to strategy, rather than lucky breaks. Lara and the team have worked hard at not just producing a premium product, but at ensuring it has exposure to the right audience. Despite over two hundred requests from potential retailers in the first two years, from the outset she had her eyes set on MECCA, a premium beauty retailer with global recognition, and Pure Mama launched with them in July ‘23. Although it was put into a test category, the products have outperformed all expectations.

There are no current plans to vastly diversify, as Lara points out: “We’ve got a consumer for a limited amount of time – we’re very niche but our potential is huge. We want to be the best at what we do and we want to offer the safest highest grade products for the pregnancy and postpartum journey.”

With business booming Lara is amping up for the next challenge. For the last 12-18 months she has been working her way into the United States, where they’ve secured Macy’s, Nordstrom, Revolve and Erewhon (the cool kids’ upmarket store of choice in California). Manufacturing will continue in New Zealand, and Lara is confident in their ability to upscale. Nevertheless, it’s terrifying and exciting all at once; scale, logistics and funding all have to be considered – production is being upped at a vast rate, and myriad international rules and regulations will be navigated. 

Pure Mama’s New Zealand office and warehouse remain in Pāpāmoa, where packages continue to whizz out at lightning speed. They also now have warehousing in Melbourne and California to service international markets. As a final feather in the cap, the clinical trials have just finished in Europe, with amazing results, proving the products work – stretch marks disappear and the skin is deeply hydrated. I wonder again at Lara’s linear path and her unwavering belief in her product, which comes without a trace of arrogance or delusion. Apparently she listened to a lot of podcasts in her downtime. 

Says Lara: “When you start thinking about going global and accessing these networks, nothing is impossible and we’ve worked hard to build our business strategy around making sure all of that is within reach.”

Sam Kidd from LawVu.

Wonder Kidd

Under the careers opportunities section of the LawVu website, potential applicants are asked if they bring the WOO. What is woo, I wonder. But when I meet with co-founder Sam Kidd it becomes pretty clear what kind of WOO you need to join the team. 

Sam and co-founder Tim Boyne created LawVu; a software platform that was created to revolutionise the way that in-house legal teams in organisations run their systems. It is, Sam explains, “a productivity and management tool for corporate legal… For us, LawVu is built around how internal legal teams like corporates collaborate with each other, and also with the wider business and how they manage their work product.”

The software platform has made waves on a global scale, placing ninth in Deloitte’s Fast 50 Index of 2022, to date raising about NZ$55million and with a team of around 130 worldwide. Any pre-conceptions about the type of person behind a techy concept are quickly dispelled on meeting Sam, who is gregarious and engaging. Sam, who was born and raised in New Zealand before spending 25 years in Ireland, moved to Tauranga in 2013, where he became interested in the concept of creating something for what he saw as an open space. He had started digging around in the in-house legal arena mainly out of curiosity after having identified a lack of systems and processes. “It was trying to solve a gap, and one thing led to another… It wasn’t like we woke up and saw a massive hole in the market.” 

Sam was introduced to Tim via a work colleague. While Sam had a background in online project management, Tim was working in a law firm, but on the business operational side. “We worked solidly together for seven years (Tim moved onto new projects two years ago). The conversations that we had were very quickly aligned
on what we wanted to do and we both had the mindset of cracking on and getting stuff done – and it was a partnership that worked incredibly well.”

From inception, the plan was always to go global with the product. “It was a greenfields opportunity when we moved into it,” says Sam. “There were no real products doing what we did, which was both exciting and terrifying. We questioned whether it was just a really bad idea that no one wanted. At the start we were trying to sell the concept of doing things differently to a group of people (lawyers) who haven’t changed the process for 100 odd years. It’s been a journey to become an overnight success – we’re nine years in – the first three years were pretty lonely building the product with a handful of customers and early users. There were always things that kept us going but we didn’t hit the ground and just explode.”

Yet the pair never questioned their ambitions when it came to taking it overseas, with very much an all-in attitude from day one. I wondered why they hadn’t started with a more tentative approach. “If you build things for a New Zealand market thinking, ‘once we get this right, we can go global’, without realising it you can build nuances into your product that really only suit a smaller market. You need to get off the island as fast as possible. And you don’t need the same sort of war chest that you used to because before you had to have people on the ground – an office, a building − all of those sorts of barriers have been removed.”

Sam was undoubtedly forward thinking from the get-go, having previous experience of working remotely stood him in good stead. “When we started LawVu we were doing remote working before it became a thing. We’ve got customers through Australia, US, UK and Europe. Covid was an unlock – as horrible as that was for the world, I think it’s been a massive net positive for New Zealand-based companies because the whole idea of not having to be in market, or remote selling, has taken off. We were already building that muscle so when Covid hit it didn’t slow us down – it actually accelerated us because people weren’t comparing us to a sales team that could come in and meet them. I think it’s been such a good thing for Kiwi companies because we’ve got such great talent here and the world is getting smaller all the time. So, building product and building it with a global mindset from day one made a huge difference.”

Be under no illusion that the path was paved with gold from the outset – the sweat, toil and dollars were pumped in from the get-go. “A local investor seeded the first $100,000 in and I matched that, which got us going and then he and I funded it – I was five years with no salary. Then we kept putting money in. You don’t want to fail at that stage. I’ve always believed in never having a plan B. Plan A has to work. It keeps you motivated.”

Despite reservations initially that perhaps law was an unfamiliar space, Sam believes in some ways it helped him ask and solve different questions, in different ways. Another aspect of the business he has strived to change is to foster a sense of community and knowledge sharing among the lawyers working away in the corporates, through InView. This is both an online forum, and in magazine form where ‘unsung heroes’ are given space and elevated.

Ultimately, Sam points out, the shift in the very traditional industry of law was one that needed to happen. “The younger generation come in and they’re digital natives... so for them to step into an industry that doesn’t have a platform would be weird.” He emphasised that being a changemaker is not all glamour, in fact it’s very much grind, but the result is gratifying, and Sam intends to carry on growing, expanding and enjoying the satisfaction of making a difference and generally pushing forward. “It definitely feels surreal having LawVu folks representing at events all over the world – it’s humbling and exciting… and it’s hard to believe it started from here. It’s quite cool to see.”

Lisa Ebbing from HotMilk.

Hot stuff

Lisa Ebbing is very low key when it comes to her hold-on-to-your-seat success. Despite the phenomenal achievements of Hotmilk, the lingerie business she started in 2005 with her husband Roly and business partner at the time Ange Crosby, she is incredibly understated when talking about how far they’ve come. Achievements have been racked up on a global scale, including the dizzying heights of last year being taken on by American lingerie behemoth Victoria’s Secret. 

When Lisa and Roly moved to the Bay they had already made the decision to start a business: the product they landed on was almost obscure – indeed, a niche within a niche. Hotmilk is a lingerie line for pregnant, breast-feeding and post-partum women, but with a luxurious fashion-forward focus. The need for underwear that was more than simply functional was a gap in the market that the couple quickly identified after Lisa became pregnant with her first baby and couldn’t find nursing bras. Despite not having a directly relevant skillset, between them they had a solid background in photography, TV and film – and their business partner at the time had also been working in sales. “So we had the sales and marketing expertise to bring to it. We didn’t know anything about lingerie: my husband actually sewed the first few prototypes to see what was possible, so that was a steep learning curve.”

Navigating a totally unknown market meant a massive amount of research needed to be done. Lisa reflects on the drive of those early days. “We travelled, studied up on samples, went to China, worked with factories, saw products that we liked, and figured out how we could improve them.” The next step was rolling out the product itself, which meant finding the right people. “It took quite a while to get the expertise, to find the seamstresses that had the right equipment – then getting prototypes ready and then be big enough to go to China, which probably took a year. And then you really do have access to great technology. It is possible to make them in New Zealand but there are no machinests left here, so our only choice was to work with China, who are experts in lingerie. You can tap into amazing resources and work with some very skilled people… We would have loved to have kept
it in New Zealand but there’s not even the equipment to keep it here, sadly.”

Having landed on a product with a limited target market, it was always clear that a global market was going to be necessary, but self-belief gave them the confidence to propel forward, initially starting with four core products of bras and matching underwear. “We’d done research on the size of the New Zealand market and realised we needed to go overseas quickly. So, it was pretty much within the year we were in Australia and headed to the UK.” 

The factories themselves demanded large volume orders (2,000 bras in one colour), which also forced them offshore from the early stages. Luckily the rest of the world had also neglected this corner of the market, underestimating a demand for lovely lingerie during and post pregnancy, so Hot Milk found itself warmly welcomed in all corners of the globe. “There was no competition really. All the big companies had a token nursing bra on the side that they put very little effort into. That was the same globally – it was very beige and grandma’s bra.” Lisa pauses to reflect, and acknowledges, modestly, “I’m still very proud of that – we definitely changed the landscape for nursing lingerie. Now there’s lots of competitors, but we were the first, and we’ve changed the experience for women worldwide now.”

With New Zealand only taking about 10 percent of the market, and Australia around 40 percent, the other 50 percent is global. At one point peaking with as many as 800 retailers, Hot Milk is able to boast the crème de la crème of stores in which its lingerie can be found. From the undisputed underwear queen of Marks and Spencer in the UK, as well as the prestigious John Lewis, there is Bravissimo, David Jones in Australia and now Victoria’s Secret. With this American juggernaut comes a vast customer base: “They’ve sent emails with our product to 70 million people.” The relationship works both ways though. “Victoria’s Secret really understand what we’re trying to achieve, and the inclusivity and the diversity that our brand offers,” says Lisa. “It’s been really exciting to be chosen for that. While they do their own – they’re really good at a certain size range and style − we fill the gaps of their expertise.” 

Diversity is clearly something Lisa is passionate about, and certainly her faith in its value has been validated.

It hasn’t, however, all been smooth sailing. The GFC needed strategic navigation. “Our niche was that we were sexy and beautiful so very fashion forward, then when the GFC hit we realised what happens in a financial crisis is that women can’t afford nice underwear or feel like they shouldn’t treat themselves. But they do know they need the basics so they will buy a black or a nude plain T-shirt bra. We did have to adapt and bring in our essentials range, which is more staples as well, to sit alongside our fashion… You can see it post Covid where people are returning back to the basics. Black and nude and plain are what sells through a financial crisis and when things start to get better people start to treat themselves again.”

Already set up online, Covid wasn’t the disaster it could have been, so while competitors were scrambling, Hotmilk actually had some of its best financial years. Says Lisa: “We found we could adapt between different markets or online or wholesale.” At this time Lisa brought out her partner and has subsequently entered a refreshed phase, which has led to doubling her team. “Since Covid we’ve decided we’re going to stick with and focus on what we do well,” she continues. “It’s better for our brand to stay close to lingerie… We are still a small team competing against really major players. Nevertheless, we’ve got some exciting things we’re working on that will see us become a bigger player… We’ve definitely got a growth strategy but it’s in its infancy.”

Ultimately, it wasn’t just good fortune that led to this success – quality and the inclusivity factor, which had been hitherto largely forgotten, played a huge part.
On a final note, I ask what advice Lisa would offer to others. “In the Bay there are some amazing advisors who want to help − and I probably should have put my hand up earlier and asked for advice, because there’s a lot of trial and error.

“I always used to say − everyone has great business ideas but it’s the people who follow through that actually make it.” 

A course for change

Tauranga Living Without Violence is working to end domestic violence from within.

words Hayley Barnett  |  photos Alex Cairns

CEO of TLWV Dr Moana Tane.

Forty years ago, five men in Tauranga got together to fight domestic violence. They formed a group called Tauranga Living Without Violence (TLWV). If you haven’t heard of them, you’re not alone − and you’re lucky. 

It’s a not-for-profit organisation that works alongside other NGOs and government agencies to support perpetrators and victims of violence. Yes, you read that right – support perpetrators to get the help they need, and often want.

“The group who set this up agreed to a pay deduction to do work in this space,” says Dr Moana Tane, the new CEO of TLWV, who had been in the job for eight months when she sat down with UNO. “They really believed strongly that violence by men towards women was something they didn't want happening on their watch. They wanted to do something about it.” 

With the emphasis on men, Moana understands how that might come across to some, but the numbers don’t lie. Approximately 83 percent of violent crime offenders in New Zealand are male.

“There is a small percentage of women who use violence, but what we see is that they use violence very differently from men. And often it's a form of resistance to violence that has been perpetrated against them. For men, a lot of the time they exert coercive control over their partner.”

While the numbers do lean toward one gender, Moana says that’s where the stereotypes end. “When it comes to tackling this problem it's not about education, it's not about socio-economic status, it's not about ethnicity,” says Moana. “This is a problem for the whole of society.”

Unfortunately, domestic violence in New Zealand has only been getting worse over time. In the year to 2023, NZ Police recorded 177,452 family harm investigations − a 49 percent increase from 2017. And they estimate that roughly 80 percent of incidents go unreported, so in reality this number is much higher.

Part of the reason it’s been getting worse, says Moana, is that it’s becoming increasingly easier to exert control over others thanks to technology.

“What’s alarming is that many men are monitoring their wives with trackers on their cars and tracking apps on their phones. They’ve got access to emails, and even monitor them with cameras. This all sounds crazy but it’s happening in Tauranga. I’ve met women who’ve experienced it themselves and I don’t think a lot is happening about that.”

Sexual violence is also on the rise, something Moana believes has a strong correlation to violent online porn. 

“It’s so readily available,” she says. “We have these men who are consuming large amounts of this rubbish, and then they’re bringing that into their relationships.”

The solution, she says, isn’t to lay blame, but to go to the core of these problems and find out why these situations are happening, then help the perpetrators to recognise what is driving their own behaviour.

“Going into a perpetrator’s background, often there is trauma, there is PTSD, there are a whole range of things that have happened to men that have perhaps influenced their behaviour today in their relationship. And often it’s because of a completely dysfunctional childhood. Whatever harm they’ve experienced is being worked out now in the context of their marriage.”

From left: Chairman of the TLWV Board Nigel Waters, Dr Moana Tane and
resident psychologist Wol Hansen.

Though she hasn’t been in the job long, Moana is acutely aware of how these patterns play out. For 12 years she worked in Australia’s primary healthcare services while studying for her PhD on the denormalisation of smoking, and lived within very remote Aboriginal communities.

“Violence was all around me. There were no social services − we just patched them up as best we could and offered help. The scenario back then was, if a woman had married, often she'd married into the community, so the bloodlines were his. If he perpetrated violence, she really had nowhere to go. If things became bad, she could go into a refuge and stay there to recover and get treatment, but then she’d have to go home with the kids, he'd come back from jail, and the whole cycle would repeat itself.”

Really, says Moana, it was the husband who needed the help in the first place.

After years of feeling helpless, Moana decided she needed to get out. “I got to the point where I was starting to get a bit lala, living and working in very trying circumstances. It just wasn’t sustainable for me.”

After a few years of moving between jobs, from social work to positions in public health, she was eventually offered the job with TLWV here in the Bay. She says while the problems themselves aren’t getting any better, the way the community here works together is inspiring and offers hope in an otherwise bleak statistical nightmare.

TLWV works closely with the Family Court and Corrections, as well as Tautoko Mai Sexual Harm Support and Women’s Refuge to provide victim support. Their own programmes are designed for perpetrators of violence. Usually the people they help come directly from the court to undertake a mandated course in order to reunite with their family. But there are men who voluntarily take the courses too.

“There are many men who actually want help and want to be good men,” says Moana. “They want to be safe men for their families and often they don't even know what that looks like until they come here.”

TLWV has 17 staff, made up of counsellors and case workers with backgrounds in psychology, social work and education. Their Men’s Non-Violence Programme provides group facilitation and runs for 20 weeks, and their Safety Programme offers support for victims, or survivors. They also have individual programmes for those who feel they need extra help.

“Our Men’s Non-Violence Programme teaches people what a safe relationship looks like, what a safe man looks like, what are the green flags, as well as the red flags, in terms of having a safe relationship or moving into a new one. In society we see perceptions about violence and victim blaming occurs. People say they can’t understand why a woman would stay in a violent relationship. We understand that there may be love within the relationship, and women want the violence to stop, not that they want to leave their partner or the family. What we know is that for some men who may use violence or control in relationships, they are practised at wooing a woman, putting up a false front, pretending to be the man she admires. But over time, as control, demands and violence increase, the façade slips and women begin to realise they have been fooled. Our victim-survivors are all intelligent, and often educated women who have not gone out seeking violent men. For some men, having no awareness of how to regulate their own emotions or communicate (even from a place of hurt and pain), or who are adhering to masculinity that denies feeling, or self-awareness, violence can be the ‘go-to’ behaviour in conflict.”

With a wait list for their Men’s Non-Violence Programme, TLWV has their work cut out for them. But they’re also in the process of designing a maintenance programme, which will give perpetrators a social link with people who may have experienced similar challenges but have come out the other side. “It’s a proactive way to maintain resistance to the violence they've used in the past,” says Moana.

While the stats and figures aren’t showing a lot of hope in this space, Moana and the team remain positive. “We love men and we believe in them,” she smiles. “We all have brothers, fathers, and some of us have sons. There are lovely men out there, who are safe and who are kind to their families. And they have learned to be that way through experience and support from others. In our service, we seek to break down perceptions and barriers that contribute to the use of violence. In our teams, we encourage male counsellors to work with our female groups and we always have female facilitators in our male programmes, because we want those men to see what a safe, strong woman looks like. It’s about challenging misconceptions and trying to help people to understand some of the driving root causes of why men might use this violence while offering alternatives to them. And group work is so very important, because it helps men to be accountable to one another for their behaviour.”

Drawing on her background with tobacco control, Moana says the two issues − smoking and domestic violence − can be dealt with in similar ways.

“We were very successful in denormalising smoking over the years but we did that because we threw light on the harms of tobacco and the fact that everybody thought it was normal, but actually it was the most abnormal thing you could do. Some of that same thinking applies to violence. We need to show people not just how harmful it is but what some of the outcomes are going to be over time. With control and violence you’re chasing away this woman you love. But it’s not about blaming. It’s about shifting the focus to the perpetrator and saying, ‘Look
bro, we’re not going to judge you. You need help.” 

TLWV rely on government funding and donations in order to offer their services. To donate, visit their website. They also welcome self-referrals for victims and perpetrators via their website. There are options for hiding your visit and a large ‘quick exit’ button to exit the site immediately.

“These problems are happening all around us, more than we realise,” says Moana. “It’s important for everyone to speak up whether you’re involved or not. If you see something, say something. It will change people’s lives for the better.” 

tlwv.org.nz

Lighten up

Reduce holiday waste this summer with these six simple tips.

words KATE FENWICK

Reducing waste this summer doesn’t have to be a chore; it can be an enjoyable and fulfilling part of your routine, or could be the start of a New Year resolution.

By incorporating any of these six tips into your lifestyle, you’ll not only lighten your environmental footprint but also enhance your summer experience.

Let’s embrace sustainability together and make this summer a season of positive change.

1. Try solid soap bars In a world dominated by plastic bottles, solid soap bars are a refreshing alternative. They come with minimal packaging and often last longer than liquid soaps. Opt for natural and organic options, and you’ll not only cut down on plastic waste but also enjoy a more eco-friendly bathing experience. Plus, they’re great for travel – no spills or leaks!

2. BYO vessel/containers Say goodbye to single-use containers and embrace the BYO (Bring Your Own) movement. Whether you’re heading to the beach, a picnic, or a barbecue, bring your own reusable containers, cups and cutlery. This simple switch will significantly reduce the amount of single-use plastic waste generated from takeout and disposable items. Get creative and make it a stylish way to show off your personality.

3. Love your leftovers Leftovers often get a bad rap, but they are a fantastic way to reduce waste and save money. Instead of letting that extra food go to waste especially at Christmas, get creative. Transform last night’s dinner into a scrumptious lunch or a new dish. You can even challenge yourself to a post Christmas ‘leftover week,’ where you only cook from what’s in your fridge. It’s a fun way to experiment and minimise food waste. One of my favourites is leftover pizza. Freeze all the small bits of food that you often put in the fridge (where they usually get lost) and turn them into a pizza – Chicken, Brie and Cranberry pizza anyone?

4. Pack a picnic Summer is the perfect time for picnics, and what better way to reduce waste than by preparing your own meals? Ditch the pre-packaged snacks and opt for homemade goodies or leftovers in a sandwich. Use reusable containers, cloth napkins, and real utensils to make your picnic zero-waste. Not only will you enjoy delicious food, but you'll also create lovely memories with friends and family.

5. Grow some greens If you have even a tiny space, consider starting a small garden, plant directly into a seedling mix bag or even use a few pots on your balcony. Growing your own lettuce/greens is incredibly rewarding and reduces the need for store-bought produce, which often comes wrapped in single-use plastic. Plus, fresh home-grown veggies taste unbeatable. It’s a fun summer project that brings you closer to nature and encourages healthy eating.

6. Buy what you need and eat what you buy Impulse buying can lead to unnecessary waste, especially when it comes to Christmas time. We often buy like the shops are closed for a week when in reality it is just for a day. This summer, make a conscious effort to buy only what you need. Create a shopping list, stick to it, and focus on fresh, seasonal produce. Don’t forget, when you bring food home, make sure to eat it all and plan meals around what you’ve purchased to ensure nothing goes to waste.

WASTEDKATE.CO.NZ

Working in the magic

Balancing career
and family shouldn’t be a quest for perfection – it’s about crafting intentional connections.

words Ellie Gwilliam from Parenting Place

Adisclaimer right up front – all parents work. Paid or otherwise, parents work 24/7. This article is written with the parents in mind who have kids home from school and employment commitments to juggle at the same time. Annual leave only stretches so far and it can feel like the end of school term comes around with alarming frequency. The kids are on holiday, but you're very much not.

School holidays are great, don’t get us wrong. Less rush, more PJs, no school lunchboxes. School holidays can mean a chance for a getaway, an adventure, a road trip or simply checking out local attractions. But, in families where parents have to work right through the break, school holidays can feel a bit tense. Parents may feel thinly spread across work and home, kids may feel bored and disconnected.

There’s no magic pill for this. The work/life balance is a complex thing for families to navigate and some days it all works better than others. Encouragingly, there are huge benefits in making the most of even small moments of connection. Kids love quality time with their parents and yes, spending entire days together would be wonderful, but the good news is that shorter periods of a parent’s focused attention still do a child a world of good.

If you’re trying to meet the demands of both your boss and your kids and feeling pulled in all directions these holidays, here are five simple ideas for fitting in whānau connection:

1. Make the most of mealtimes

If you’re working from home, schedule long lunch breaks with your kids and take some time-out together. If you’ve got older kids with some kitchen skills, maybe they could even be in charge of preparing your lunch, setting the table and waiting on you (it’s worth a shot anyway). If you’re out at the office all day, aim to make dinner a bit more special than usual. Maybe the kids could plan some menus for the week and decorate the table. You could even have a themed dinner or two, complete with costumes and ‘international’ cuisine (sushi totally counts, as does pizza).

2. Something special in the evenings

Lots of after-school activities are on pause for the holidays, which hopefully means less parental taxi driving and more whānau time in the evenings. Book in some special activities that give everyone something to look forward to at the end of the day.
Here are a few ideas to get you started:

Board game night

Movie night

Bowling night

A post-dinner dessert mission for ice cream sundaes

Toasting marshmallows under the stars

Family slumber party in the lounge

Talent show

Kahoot quiz night with another family

Lego Masters challenge

Paper bag challenge (put a set of craft supplies in a paper bag for each kid and issue them a challenge, e.g. longest paper chain, fastest cardboard car, scrap paper collage self-portrait).

Reading aloud a chapter book.

3. Go big in the weekends

If at all possible, plan some adventures for the weekends (or your rostered days off) for something fresh to look forward to. And adventures don’t have to be elaborate or expensive – local and simple can be just as memorable. 

4. Puzzles and projects

Spread a 5000 piece jigsaw puzzle out on the dining table and chip away at it together over the holidays. Puzzles are a great point for connection, and something you can come and go to as time allows. Likewise, maybe there’s a craft project or kitset model lurking at the back of the cupboard that no one’s had time to get started – something that you can work on together in the evenings without pressure. Creativity is such a great outlet for work stress too, so long as we dial up the fun and dial down the expectations. (Trying to follow pages of tiny instructions and find the corresponding pieces from 1A to 5000B may not be your family’s idea of fun – it’s okay to face facts here!) Outdoor projects can work wonders for connection too. Maybe there’s some gardening or landscaping you could tackle with your kids after work each evening, or some fence painting to tick off together in the weekend. 

5. Start a new tradition

Traditions and rituals offer so much in terms of family connection and speak volumes of our kids’ sense of identity and belonging. You may already have some traditions in place, like visiting out-of-town cousins at certain times of the year or a dinner party with friends to celebrate the end of term. Whatever matters to your family, make a tradition of it and you’ll be surprised the value your kids will place on the fact that “In our family, every holidays we... go to the zoo/buy a new board game/help Grandad tidy his shed/sort our wardrobes and have a fashion parade/take a load of things we no longer need to the op shop/bake cookies for the neighbours/do a massive jigsaw/plan our summer camping trip/help at the marae working bee/read a new book together/watch Star Wars/have a themed dinner party/make a stop-motion video/climb our local mountain/eat ice cream at the beach...“ 

parentingplace.nz

Transform tomorrow

Facing a health scare without any insurance cover in place motivated Diana McIntyre to become an insurance specialist with Rapson Loans & Finance, to help others avoid the same shock.

Life can throw you curveballs. When my brother died suddenly, his foresight in taking out life insurance saved our family from financial heartache on top of grief. But when I faced my own health crisis, I did so as a solo mum and breadwinner, with nothing to protect my financial security.

Many Kiwis insure their homes and vehicles but we are much more reluctant to insure our most valuable asset – ourselves. I now know that health, trauma and income protection insurance can literally save the day.

A good health insurance policy will give you access to non-Pharmac drugs without having to sell your home or beg others for help via Givealittle. And it will ensure you are seen quickly without languishing on public waiting lists while your condition worsens.

According to Health New Zealand / Te Whatu Ora, 180,000 people were waiting for a first specialist appointment last December – and 68,000 of those had waited longer than the 40-day target. New Zealand’s health system is overloaded and focused on critical need. But you don’t have to be critically unwell to be debilitated.

I am privileged to work with clients every day to cover their risks while balancing their budget. A solo mum in her late 30s was recently diagnosed with breast cancer. As her household’s only financial provider, her $100,000 trauma cover financially saved her.

Another local couple in their 40s, with children from previous relationships, took out a joint life insurance policy. Less than 12 months later, he died. But the insurance payout meant his new partner could continue living in their home, and his children received an inheritance.

While no-one likes to think this could happen to them, the reality is it could. In today’s economy, I can help you sustainably manage your premiums. If you’re under 45, it’s worth taking out some ‘level’ of trauma or life cover which won’t increase each year in line with your age. It will give you more certainty on cost and help you plan for the future.

Once you’re over 50, right when you’re likely to need cover, your premiums will be sustainable. If you’re older, you could consider increasing your health insurance excess if you need to reduce your monthly premium.

My best advice is to sit down with a knowledgeable insurance specialist such as myself. I can take a holistic and pragmatic look at your circumstances and help you strike the right balance between cover and cost.

It’s important to set up insurance that meets your needs now, as well as strategically looking ahead to the future.

RAPSON.CO.NZ

Beyond the traditional

One year on, Law Collective is still shaking up Taurangaʼs legal scene with client-centred, team-driven personalised solutions.

words NICKY ADAMS | photos RACHEL HADFIELD

Katrina Hulsebosch.

Unusually for a law firm, the Law Collective is not named after founding partner Katrina Hulsebosch. Whilst this may seem a subtle point of difference, it is in fact a significant one. In one simple gesture, Kat has surmised the kind of culture she wanted to create in her newly established commercial and property law company – a team of high-level experts all working together and complementing each other, the desire to go above and beyond, and with a vested interest in the client rather than the prestige of the name on the door.

Having just celebrated the Law Collectiveʼs first birthday, Kat is both quietly thrilled about how the year has played out, and excited for the next stage ahead. Offering everything from company and commercial law to property, wills, trust and estate law, the office sits in a convenient location in Tauranga.

When you walk through the door, the lack of formality of the open plan space combines with a warm welcoming vibe, together setting a tone of relaxed efficiency. A lack of pretension belies the wealth of expertise that is gathered under the Law Collective roof. Kat and the team have decades of industry experience; her personal resume includes formative years across all disciplines in boutique law firms in Hamilton before moving to Tauranga and joining Sharp Tudhope where she specialised, before progressing to Harris Tate. Alongside Kat are legal assistant Pip Mills, legal execs Andrea Lilley and Tash Gowthorpe, admin co-ordinator Melissa Boswell, and office administrator Loretta Sonego. Many of the team have worked together previously, so share an easy rhythm and work ethic.

Reflecting on the start point, Kat is clear as to her motivation. “I wanted to create something I was proud of here, that was truly client centred. All the decisions we made in setting this business up, right down to the legal practice software, were all based around client experience.” Kat believes that law as an entity is embracing a new era when it comes to how firms operate: crucially in relation to the client/lawyer dynamic.

As a forward-thinking company, Law Collective places significant emphasis on the personal connection with the client. As Kat points out: “I think you get more out of the relationship with the client, and you can then serve that person better, if theyʼre comfortable with you. So even the fit out of this office has been designed to put people at ease. It lends itself to having a more friendly, relatable relationship with our clients. And you then end up getting a lot more information as you talk. When the client trusts you, theyʼll tell you stuff that they donʼt even realise is important, and it can often change your advice to them.”

The client/lawyer ‘fitʼ is a concept that Kat returns to repeatedly, emphasising how important it is for the client. Despite having multiple overseas or out-of-town clients, when it comes to a new client Kat makes a point of always trying to meet in person: from there on, the file can be dealt with accordingly, although Kat will always stay involved.

“Clients are often surprised that when they call, when I can, I answer my own phone.” I wonder if the initial high-level interface might feel prohibitive to potential clients, however, Kat assures me that this is in fact a more cost-effective way of operating. “Often, I can get a lot out of a first meeting and from there direct it better, so itʼs more efficient for me to meet with the client in the first instance. I can then make sure theyʼre on the right path. After that, the girls will take over and Iʼll be included as much as they need me to be.”

Getting value for money is very important for Kat, “Weʼre very mindful of costs to clients.”

Being across each other’s workload harks back to the basic concept of being a collective team. As Kat explains: “The staff all operate together – we generally know what’s going on with each other’s files. We also see ourselves as a collective with the client and their other professional advisors, like accountants, bankers, financial advisors and real estate agents. The idea is that we’re all working for the client’s best interests – we’re all on the same page and collaborate together to deliver a better outcome for the client. From the start, I could see the advantage of truly being a wraparound service.” This all-encompassing attitude means that as a boutique firm operating in the commercial and property law space, should a law service outside of this arise, they can seek help from barristers who are the very best for the job from a large pool of external options.

As a team Law Collective is a well-oiled machine, each bringing something unique to the table. Pip, Kat’s legal assistant, ensures smooth communication between the team and clients; legal executives Andrea and Tash bring complementary skills – Andrea is known for being a whizz at complex legal matters, while Tash has a down-to-earth approach, her exceptional guidance making her beloved to clients. Melissa, as administrative co-ordinator, is the backbone of the company, taking charge of day-to-day operations; office administrator Loretta’s eye for detail and 20 years’ experience in law firms ensures smooth sailing is guaranteed for the whole team. Kat has no plans to expand into other disciplines, and while the next growth phase will see the addition of more solicitors, she is adamant about staying boutique. “Sticking with what we know we’re good at and where we can add value.”

Equally advantageous to a smaller environment is the ability to streamline processes to make them as efficient as possible. Kat’s motivation was also to create a law firm with a more modern outlook, which, when you look at the processes that have been initiated, from personal to administrative, it feels very like the company has hit its mark. But the most important target is one that has resoundingly been reached – a client-centric ethos – without a doubt, says Kat, “Clients know when you care.”

Quick fire with Kat

UNO: How would you recommend people choose the right lawyer for their business?

Kat: Choosing the right lawyer for your business starts with understanding your specific needs. Look for a lawyer who specialises in your industry or the particular area of law you need help with. Another key factor is responsiveness. Business moves quickly, so you need someone who can keep up, provide timely advice, and help you seize opportunities. Finally, don’t underestimate the importance of a good personality fit. Your lawyer should be someone you feel comfortable working with, who understands your business’s goals and culture, and can explain legal concepts in a way that’s clear and approachable.

When in a business transaction is a good time to engage a lawyer?

The earlier, the better. Engaging a lawyer at the start of a transaction can save you time, money, and stress down the line. A lawyer can help identify potential risks, clarify obligations, ensure the terms align with your goals, and your interests are protected.

What do you think is the right size firm – and is it important to be in the same city?

The ideal size of a law firm really depends on the needs of you or your business. Smaller boutique firms can offer personalised, tailored services, often with a high level of expertise and flexibility. As for location, it’s no longer as critical as it used to be. With modern communication tools, you can still get to know the client personally over regular video conferences. What added value do you offer? I believe our point of difference lies in the exceptional client service, efficiency, and genuine care we provide.

lawcollective.co.nz

Designing for change

In a world of profit-driven corporates, Jenny Williams of Jumbo Design is helping create a different picture – one of compassion and community.

WORDS Hayley Barnett  |  PHOTOS Salina Galvan

Amove from Auckland to the Bay two years ago was a way for Jenny Williams to really sink her teeth into something a bit more bite sized. Having been immersed in the corporate world for years, Jenny and husband David had recently had a taste of what it was like to give back to their community and decided purpose-driven business suited them much more than the corporate world.

“Really, it’s small businesses and charities that are keeping our country ticking over at the minute,” says Jenny, co-owner of Jumbo Design, the name of which was her nickname as a toddler. “I take it as a term of endearment!”

Together with David, Jenny has created a business that specialises in branding and design for small businesses and charities, and charge differing fees based on the client.

Jenny, David and dog Lexi have made Te Puke their home and work base.

Striving for integrity became a key factor for the couple when they started working with a charity called Steps For Life Foundation, focused on supporting youth in the fight against childhood obesity.

“It started pretty randomly,” explains Jenny. “I was at the gym and finishing a workout when one of the guys who worked at the gym came and plonked himself next to me and asked, ‘do you reckon you could help my sister and I out with a website?’ So began 10 years of working with the Steps for Life Foundation.”

Sadly, the charity had to stop work over Covid lockdowns and hasn’t had the funds to start up again since. But it was Steps For Life that was the catalyst for Jenny to realise she had a way of helping other charities and not-for-profits through her design work.

“I finally realised that art and compassion had a way to work together,” she says. “I had the power to invoke change through art.”

Today, from her home in Te Puke, she markets her skills towards charities and small businesses as a way of giving back. “David and I are at a point in our careers where we have the ability to help others,” explains Jenny. “There are so many businesses out there doing good that don’t have the budgets big corporations do, and there’s also a lot of cowboys offering services for extortionate amounts of money. We don’t think that’s fair.
We negotiate a price that is equitable to the client.”

Of course, they still work for large companies, but Jenny hopes to get to more clients who are helping to make a difference in the community.

Known as “the Geek” by family and friends, David is a full-stack developer who also specialises in SEO and Google Analytics. Jenny’s strengths and passion lie in designing and crafting brands that make businesses and charities shine in a competitive market. But the best part, she says, is meeting and connecting with people. 

“It’s fun helping those small guys, seeing the satisfaction they get from the work you do for them,” says Jenny. “And I love going for coffee catch ups, even if it’s just for a chat around future plans.” 

jumbodesign.co.nz

Ripples of change

The Women’s Fund is a group creating a community dedicated to empowering other women and whānau in the Western Bay of Plenty. Co-founder Hayley Nelson talks to UNO about how it came to be, and how being empowered as a child by the strongest woman she knew led her to where she is today.

WORDS Hayley Barnett
PHOTOS Giselle Brosnahan + Salina Galvan

Clockwise from top left: Hayley Nelson, Avah Smith, Christie McGregor, Anne Pankhurst and Keryn Jarvis.

On the eve of Mother’s Day earlier this year, Hayley Nelson stepped up to the podium to speak at the Western Bay of Plenty Women’s Fund breakfast held in Tauranga. She stunned everyone with her own mother’s tragic story in which she battled mental illness, before succumbing to it by taking her own life.

Hayley became her mother’s primary caregiver at the age of 13, after a car accident left her injured – something Hayley understood as a cry for help. She learned to take care of not just her ill and injured mother, who suffered from bipolar affective disorder and post-natal depression, but also her three brothers and their home, all while attending high school.

Somehow, amidst the chaos of her life, Hayley managed to travel the world at just 16 years old, before returning to study and work for a number of major banks in client-facing and leadership roles. Tragically, her mother committed suicide when Hayley was 24 years old. But despite this, her own resilience, Hayley says, is down to being raised by this “superhero mum” who did all she could with the limited resources she had to hand, while struggling to maintain her mental health. 

Today Hayley is the general manager of Craigs Investment Partners in Tauranga, and the co-founder of the WBOP Women’s Fund, made up of influential local women looking to give back to their community by helping other women in need.

“When I think about why I wanted to give back, I reflect on that 13-year-old,” says Hayley. “I wondered how we could look after those children in similar situations, with mothers suffering from something they know nothing about. I think of my brothers, of the trauma they’ve been through, and I feel for the seven-year-old, or that 10-year-old, or that 19-year-old who later lost his mum and didn’t even understand her illness. Kids any age can be really confused by people’s actions.”

It’s a situation that far too many families face, but today the amount of resources and information available is far greater than it was when Hayley was growing up. Her aim is to tap into that and become a connector between charities and those who want to help.

Together with her long-time friend Keryn Jarvis, she started building the Women’s Network as a way to access philanthropic groups and businesses, to raise funds and then give those funds to charities that help women, girls and whānau in need.

“In the beginning, a Giving Circle felt like a good way of achieving that,” explains Hayley. “But then we thought, actually, let’s go bigger. There’s lots of different people doing amazing work and we know that it’s hard to raise funds at the moment. So we thought, hey, let’s utilise our work, our contacts, and boost other organisations in the process. That’s really what it’s about – just helping people to help others.”

Hayley was inspired by the likes of the late Chloe Wright, who built the Bethlehem Birthing Centre and Kids Start. “Something I remember hearing from her was around the importance of maternal wellbeing in mothers,” says Hayley. “She knew something needed to be done and she was trying to do all she could to help in that space. It’s like all these things have been pointing me towards this path, saying, this is something you need to do to give back in some way, whether it’s financial or inspirational.”

It turns out it was both. Hayley and Keryn began talking with the Acorn Foundation, who at the time was represented by Emily Golding. Frances Mole has since taken her position.

“And then I thought, right, anything that happens in this town Anne Pankhurst knows about or wants to be involved in. So I reached out to the Tauranga Business Chamber, who Anne was with at the time.

“Then Anne was keen to have a lawyer on board,” Hayley continues. “Both of us knew Christie McGregor from Copeland Ashcroft Workplace Lawyers quite well and we knew she was involved with the Tautoko Mai Sexual Harm Support, which focuses on sexual assault awareness. And I wanted to get a youth voice in there as well, which is really important. So I reached out to Priority One, and Avah Smith put her hand up. She was one of the young female leaders in their INSTEP programme. She’s been a delight. It’s such a good group.”

Together the group helps to organise fundraisers through their member’s businesses, as well as getting the word out through their respective contacts and organising their own events throughout the year. Next Mother’s Day, the WBOP Women’s Fund will announce the charities their members have nominated, voted for and donated to. “But we don’t want to become an events company,” cautions Hayley. “Our focus is on connection.”

So how did she come to be such a master connector herself, I ask. “I think my background has something to do with it,” she says. “Changing schools and moving towns, I had to learn to meet people. Now I’m not afraid to talk to anybody, or introduce people because if you don’t, you don’t get to meet anybody and you end up sitting in the corner on your own.”

It seems to be Hayley’s tenacity and resilience which has led her down this path – something she knows she’s lucky to have. But she also knows it takes more than resilience to get through tough times. It also takes support from others. “I remember in the 1980s my grandmother took me to the Schizophrenia Fellowship – it was the only place to get information on mental health and wellbeing – so that I could understand a little bit around what was happening with my mum. That was all that Nana knew she could do. But it was a really helpful thing for me. I became more curious, more compassionate and understanding.”

That’s what Hayley hopes to do for these charities through the Women’s Fund – reach out and do the best she can. 

acornfoundation.org.nz/give/womens-fund

Flex your finances

Brooke Reynolds of Rapson Loans and Finance explains how structuring your home loan to suit your lifestyle could save you thousands in interest and shave years off your mortgage.

PHOTO Jahl Marshall 

Securing the right home-loan structure for your lifestyle is important for achieving your financial goals. This decision requires a thoughtful conversation with your financial adviser, taking into account various factors such as your current and future affordability, interest-rate trends, long-term objectives, potential changes in your financial situation, and your spending habits. 

The home-loan market offers a wide range of products designed to accommodate different financial circumstances. Among the most popular options are fixed-rate loans, which provide stability and predictability. These loans lock in an interest rate for a period ranging from six months to five years, allowing you to plan your repayments without worrying about fluctuations. With a fixed-rate loan, you can also make additional payments to build equity more quickly, and some lenders allow lump sum contributions of up to five percent of the loan balance.

Variable loans are excellent to work alongside a fixed loan or on their own to offer you flexibility, rapid repayment and reduction of interest paid. There are three types of variable loans, each offering unique advantages:

Revolving Credit: This is where you have part of your home loan on the floating rate. It acts as a transactional account with a credit limit, where interest is calculated only on the outstanding balance. It’s ideal for those who like easy access to funds and flexible repayments. 

Floating-rate loans: These are independent loans that allow you to make lump-sum payments in addition to the minimum required payment at any time. This flexibility helps reduce your interest costs. Some floating-rate loans also offer the option to redraw funds, providing you with even more financial flexibility.

Offset loans: These clever structures link to your transaction and savings accounts, reducing interest by offsetting your loan balance against your account balances. This means that when your account balance matches your loan amount, your repayments contribute directly to the principal.

Your natural financial behaviours should guide your loan-structure choice. If you tend to spend leftover money, a fixed-rate loan with increased payments might help you manage interest more effectively. Savers who dislike frequent account transfers might prefer an offset loan. For those who enjoy actively managing their finances, revolving credit or floating rate options could be ideal. However, be aware that not all floating loans allow withdrawals, so it’s crucial to consult your financial adviser for specific details and recommendations tailored to your situation.

Your financial situation evolves, and so should your loan structure. Regular reviews with your adviser ensure your lending continues to meet your changing needs and goals. Remember, the ideal loan structure adapts to your lifestyle, not the other way around. By understanding your options and working closely with a financial expert, you can create a home-loan strategy that supports your goals and secures your financial future. 

rapson.co.nz

Moving mountains

Globally, on average, one man dies by suicide every minute, and in New Zealand, the number of suspected self-inflicted deaths for males is 2.5 times that of women.  Ahead of Men’s Mental Health Awareness Month this November, UNO spoke to four Bay of Plenty locals, leading mental health initiatives to challenge the status quo of men’s health and help Kiwi men live longer, healthier lives. 

WORDS Karen Clarkson

Rob Dunne, Movember country manager.

In 2004, while living in London, Robert Dunne was introduced to Justin Couglan, one of the original ‘Mo’ Bro’s’ from Movember – the international movement changing the face of men’s health. He grew a moustache and ran Europe’s first event for the leading men’s health charity. Twenty moustaches later, Robert lives in Whakamarāma and works as the country manager helping the organisation tackle the three largest health issues affecting men; mental health and suicide prevention, prostate cancer and testicular cancer.  

“Over the past 21 years, Movember has definitely put men’s health on the map,” explains Robert. “Globally, we fund 1,300 men’s health projects and have attracted seven million supporters since we began.” 

Josh Darby, Movember project manager; Russell Wood, FENZ deputy chief executive; Robert Dunne, Movember country manager. 

Across the motu, Robert and his team work alongside organisations like the Mental Health Foundation, Fire Emergency New Zealand (FENZ), NZ Rugby, and Māori health providers, funding health programmes to transform health outcomes for Kiwi men. He says in his 14 years as country manager, the most significant shift he has seen is the acknowledgement of suicide and poor mental health as a major health issue. 

“Mental health doesn’t discriminate. From teenagers to grandparents,
Pakeha to Pasifika – I have met CEOs, celebrities, athletes and All Blacks all struggling with their mental health. Just like our physical health, we need to prioritise our mental health – and with the right knowledge and support, we can influence the outcomes.”

Of the 45 men’s health partners Movember supports locally, 16 of these are dedicated to improving men’s mental health and suicide prevention. “Navigating the nuances of mental health is difficult, and getting the
right information and support to the right person at the right time is a balance that I don’t believe New Zealand invests enough resources in. While there is an increasing number of programmes available, it is important to note that we’re just at the start of the journey to moving the needle on our statistics.”

He says one important step is to effectively report mental health and suicide, including measuring and linking incidences of depression. In partnership with Otago University, Movember is funding a national men’s health report (to be released in 2025) – a milestone initiative which will present data to showcase the real face of men’s health in Aotearoa and aims to affect change nationally, including within government.

“We need to fully understand why men are struggling, how to support them to overcome their personal challenges, and how government, non-government organisations, iwi and community can work together. The encouraging part is that while we have issues to overcome, there are many wonderful people doing incredible work to create change within our communities.”

Kōrero and cardio

One such organisation is Men Making Miles – a Tauranga men’s mental health support group dedicated to improving mental wellbeing by combining physical activity and meaningful conversations. 

Founded in 2021 by Duncan Woonton and Eru Piwari, the not-for-profit
was inspired by Duncan’s martial arts sessions with Eru – a professional mixed martial art (MMA) athlete and combat trainer. As Duncan and Eru both faced their own mental health challenges, including anxiety, depression, PTSD and addiction, their training sessions soon turned into a form of counselling. 

Duncan Woonton and Eru Piwari from Men Making Miles. 

“Like most New Zealand men, we kept our personal challenges to ourselves, but we realised talking and training turned out to be incredibly supportive,” says Duncan. “This sparked the conversation about the benefits of combining cardio and conversation, creating a supportive space for men to connect, share and train together.”

Men Making Miles runs free fortnightly sessions for men from Eru’s gym, Unleashed Training Academy. Sessions begin with group discussion, where participants take turns discussing their mental health challenges and discuss strategies to incorporate into their daily life. “Then we do a martial arts workout together catered to all shapes, sizes and skill levels,” says Duncan.

The group has attracted men from all backgrounds, most of whom are struggling with depression or anxiety, without the knowledge to tackle it and feeling too ashamed to talk about it. “Creating an environment where other men share helps others open up too. Many Kiwi men were raised with the ‘harden up bro’ attitude, bottling up our feelings and resorting to destructive habits to feel better. We are determined to break the mindset that it’s weak to speak up,” explains Duncan. 

Duncan says the response from the community has been incredible. “It gives us the confidence to continue with our goals to work alongside regional counselling services, launch a community outreach programme and ultimately launch Men Making Miles nationwide.”

A boxing class at Men Making Miles.

Creating calm in the chaos

Kristin Borchardt, experienced yoga teacher and owner of the Nook Yoga
and Pilates studio, says in the past 18 years, while building a yoga community in Mount Maunganui, she is encouraged by the increasing number of men seeking out the therapeutic benefits of yoga to support their mental health and wellbeing.

Specialising in stress management, Kristin says living in a fast-paced world operating from a place of stress where our adrenal system suffers, yoga can provide a beautiful way of supporting our physical, mental, emotional and spiritual wellbeing. 

Nook Yoga and Pilates 

“Each asana (pose) compresses our muscles and joints, improving circulation and providing a deep internal massage. Returning to our breath and finding stillness offers us the chance to rewire the nervous system, nourish our adrenals and shift us from a state of stress to calm,” says Kristin.

Kristin, who runs yoga retreats in New Zealand and Bali for men and women, and has worked with a number of organisations teaching yoga to
male employees, says the biggest shift alongside the rise in men arriving on the mat is the move away from dynamic practices to slower modalities.

“Slow Flow and Yin are now the first classes to book out on our schedule. These slower practices, where we hold the pose for longer, supported by blankets and props, cultivate a stronger energy flow towards vital organs, where deeper therapeutic benefits can be felt.”

Kristin says for many yoga has changed their life and provides a toolbox to manage stress. “We often live so far out of ourselves, the practice of coming in to feel, to step away from the demands of life, and sense how we really are, is so powerful and so needed for all of us.”

Recreating the village 

Choiwee Moon is on a mission to turn around New Zealand’s youth
mental health and suicide statistics. “New Zealand is in a mental health crisis, especially among young tāne,” explains the educator and trauma-informed wellness coach, who has recently launched a rites of passage programme for teenage boys.

Mātua Rautia – The Warrior’s Village is a six-month programme open to young men aged 13-18, with a mission to inspire boys to believe in themselves while gifting them life-long skills designed to enhance their mental, emotional and physical growth. 

The Warriors Village team from left: Paul Anthony, Choiwee Moon, Jethro Campbell and Glen Callahan.

With a background in prevention work that has a focus on mental health, suicide, depression, and domestic violence, Choiwee says the stigma and shame around mental health, particularly men’s mental health, is still widespread. 

“Many men feel misunderstood, isolated, lonely and unsure even how to get the help they need. We need to go upstream and recreate the sense of tribe that our young men are missing,” she says. 

Participants in Mātua Rautia – The Warrior’s Village build and learn resilience, purpose, emotional regulation, and communication skills, while undergoing four rites of passage over six months – breathwork, cold water immersion, a hikoi and a sweat lodge initiation. By facing discomfort in a supportive environment, they develop personally and bond with their peers.

The team of male facilitators or ‘pou’ are all strong, resilient, compassionate, knowledgeable men from different backgrounds, and through their own life experiences, inspire the boys to see potential in their own lives, says Choiwee. 

“Every boy is already a fierce, powerful young man. Our job is to provide a space to express themselves, to be fully accepted and support them to develop into well-adjusted, conscientious, grounded men, able to navigate all of life’s challenges.”

Suicide and depression 

To get help, phone Lifeline 0800 543 354 or text 4357.

A day of empowerment

This year’s Tauranga Business Chamber BWN Speaker Series was a dynamic gathering of inspirational women who really brought their A game.

PHOTOS Salina Galvan

Chelsea Winter.

There’s something about a room full of talented, like-minded women that can only be described as electric. This past May, Baycourt Theatre was charged with that very energy as nearly 400 attendees gathered for the Business Women’s Network (BWN) Speaker Series, themed ‘Bring Your A Game’.

This year’s event didn’t just meet expectations – it shattered them. From the moment the first speaker took the stage, it was clear that this was no ordinary day of networking and presentations. It was a day of genuine connection, raw honesty, and, above all, empowerment.

Each speaker brought her unique perspective and expertise, touching on topics that resonate deeply with women at every stage of life and career. Niki Bezzant opened up the conversation on menopause with a refreshing candour, providing invaluable insights that were both relatable and practical. Kylie Wilson didn’t just talk about resilience; she had the audience on their feet, proving that mental toughness is just as crucial as physical strength. Chelsea Winter, a beloved figure in the New Zealand culinary world, shared her journey from home cook to national icon, offering a blend of humour and hard-earned wisdom.

But it wasn’t just the speakers who made the day unforgettable. The event’s success was also thanks to the support of its sponsors: Principal sponsors, Craigs Investment Partners and Cooney Lees Morgan, as well as Premier sponsors, YRW, KingSt, and Mediaworks. Partner sponsors, including Port of Tauranga, Kale Print, Pillar Consulting, Westpac, and Toi Ohomai, played a crucial role in ensuring the day was one for the books.

As the day came to a close, attendees were ready to bring their A game
to every aspect of their lives. The anticipation for next year’s event is already building, promising another chapter of inspiration, growth and connection. 

tauranga.org.nz/bwn-speaker-series-2024

Shop the Avenue

Tauranga's Eleventh Avenue sells an eclectic mix of fashion, food and fabulous finds for any occasion.

M.M Linen

Wake up rested and inspired with M.M Linen’s Spring/Summer 24/25 Collection. The Botanica Poplar Bedspread Set, pictured here, offers understated style. Blend plain and patterned layers for a versatile, enduring style. 

mmlinen.com  |   IG mmlinen

Wendys Boutique

In the bustling heart of the plaza, you’ll discover Wendys Boutique, a designer clothing store where women of all ages can truly find their style. With an impressive selection of top brands from New Zealand and beyond, including Zoe Kratzmann, Trelise Cooper, Lolly’s Laundry, and Juliette Hogan, it’s a fashion haven waiting for you to explore.

wendysboutique.co.nz

IG wendysboutique

FB wendysboutique.nz

The Luxe Club

The Luxe Club is a family-owned boutique offering bespoke jewellery and accessories. Established by Carmen and daughter Hannah, it features high-quality, handpicked pieces from New Zealand brands like Saben, Status Anxiety and more. Customers are welcome to browse and enjoy the relaxed atmosphere. Popular services include custom designs for weddings and events alongside jewellery repairs. 

theluxeclub.co.nz

Synergy Vitality Spa

Synergy Vitality Spa has been established at Eleventh Avenue for well over 20 years. Offering clients a relaxed and friendly atmosphere, the spa’s professional therapists are devoted to their jobs and strive for perfection in all their treatments. These include advanced skin treatments such as IPL for pigmentation and red veins, Black & White permanent hair reduction, as well as anti-aging rejuvenation and PCA peels.

Synergyspa.nz  |  F SynergyVitalitySpa

HairStyle

Meet Nic Apaapa and the expert team at HairStyle, Tauranga’s hub for beautiful, healthy hair. With experience at Fashion Weeks, VMAs, and international stages, Nic invites you to elevate your hair journey, offering personalised consultations and professional expertise. 

hair.style.tauranga

Blanc Flowers & Gifts

Tauranga’s premier florist brings you the finest selection of fresh and dried flowers, elegant bouquets and arrangements. The store also features a range of gifts, from wines and chocolates to candles, puzzles and books, and offer same-day delivery for orders placed by noon to Tauranga, Ōmokoroa, Mount Maunganui and Pāpāmoa.

blanc.co.nz  |   FB blancflorist | IG _blancflorist

Delicacy and Juz Catering

Delicacy Café has been delighting food lovers since 1998, serving up beautifully crafted dishes and exceptional coffee. With a talented team creating fresh, flavourful meals daily, and their cabinet selection is a feast for the senses – from gourmet pies to delectable slices, there’s something for everyone. Plus, Juz Catering offers home-cooked meals and catering for any occasion. 

juzcatering.co.nz  |  FB juzcatering.co.nz | IG delicacy_juzcatering

Tauranga Knitting Centre

For over 30 years, Tauranga Knitting Centre has been a hub for knitting and crochet enthusiasts. Offering a wide range of quality yarns, needles, patterns, and accessories, the shop caters to all skill levels. With friendly, knowledgeable staff and a warm atmosphere, it’s the ideal spot to find inspiration and supplies for your next creative project. 

taurangaknitting.co.nz | FB TgaKnitting | IG taurangaknitting

Designing digital safety

Partnering with Samsung, Tauranga local Rory Birkbeck has built world-first technology to keep our kids safe online.

WORDS Hanna Balemi | PHOTO Amy Bailey 

Rory Birkbeck isn’t someone you’ll find on a pedestal, raging against the injustices of the world. The millennial dad and long-time Tauranga resident can often be found checking emails at a local cafe after dropping his two children at primary school. But behind the scenes, Birkbeck is building world-class technology to tackle one of the most critical global issues of our day: keeping children safe online. 

In June, Safe Surfer, the social enterprise Birkbeck founded in 2016, partnered with tech giant Samsung to release a world-first: the Kid-Safe Smartphone and Tablet, designed with kids’ safety at the core. It is the result of nearly a decade of work at Safe Surfer, developing and refining software that monitors and safeguards internet use, and a collaboration that allows safe tech to be built into Samsung Galaxy devices and tablets. “For the first time, parents can choose robust, innovative products designed to meet the highest standards of safety and performance. These smartphones and tablets are built with safety by design.”

Birkbeck’s passion for online safety began when he started out in IT in the early 2000s, around the dawn of social media. As the platforms evolved around him, his concern grew — tech development was out-pacing safeguards, and he worried that the most vulnerable would pay the price. “There’s so much potential for good with technology. Opening
up free learning and discovery to groups who’ve been excluded is so exciting.” 

Birkbeck is passionate about giving young people a chance to harness their creativity and the technological abilities they pick up by osmosis, and has taught coding to Tauranga teens and mentored young developers.

Through growing Safe Surfer, Birkbeck noticed the increasing gap between product design and development and the after-market products required to make them safer. “I grew more convinced that to build a future where kids are truly safe online, we were going to have to be working at the design level. Safety couldn’t be an afterthought anymore.”

Guided by this principle, Birkbeck and his team worked with Samsung to build Safe Surfer filtering technology into the phones and tablets, allowing parents to monitor every feature via a remote app. That means the camera can detect and block nudity, messaging features and apps are scanned for bullying, violence and grooming, and web browsers filter millions of harmful URLs. The Kid-Safe Smartphone and Tablets offer tiered levels of access, so they can grow alongside kids’ needs and maturity, while never compromising safe practices.

The Kid-Safe Smartphones and Tablets are available now in Australasian markets, but Birkbeck has a global vision. “We’re seeing a shift. Parents everywhere are passionate about online safety, because these are our kids. They deserve the best of the best and not basic-level compliance where safety is concerned. As developers, the onus is on us to think about our audience and take responsibility for the potential harms that software and platforms can cause.”

Birkbeck believes the entire market will be challenged to respond to this new innovation. “Our mission is to build technology that honours our kids, protects their attention and educates them. We see this all the time in the ‘real’ world — kids know that the concept of ‘swimming between the flags’ is there to protect them, and that’s what we want to bring to the online world. I feel proud to be part of this, and excited to see where it will go.” 

kidsafephone.nz

Dodging dodgy content: A parent’s guide

Parenting Place educator Holly-Jean Brooker helps us navigate dangerous content across the vast digital landscape.

In today’s digital age, the internet is like the Wild West — full of fascinating discoveries but also some dangerous territories. Whether it’s explicit material, violent imagery or inappropriate language, dodgy encounters are almost inevitable.

So how can we equip young people to handle these encounters?

Set up good filtering
First things first, the internet is designed for adults. Start by installing really good filtering on all devices and wifi.

Engage in conversation
Begin by talking to your kids about the internet before they start using devices. Explain that while the internet is full of amazing resources and entertainment, it also has some content that can be disturbing or inappropriate. Reassure them that they can always come to you if they see something that makes them uncomfortable and it won’t be their fault. 

Many kids fear devices being confiscated so make it clear that your priority is to help them understand and process what they’ve seen, not to punish them or take away their devices. Creating a sense of trust and openness will make it easier for them to approach you when they need support.

Shush and listen

When your child wants to talk about something they’ve seen online, give them your full attention. It’s upsetting when we hear our kids have seen something dodgy, but try to stay calm and avoid jumping to conclusions or reacting with anger or fear.  Instead, be curious, ask open-ended questions to help them express their feelings and thoughts.

Your role is to be there for them, offering reassurance and guidance and empathy. 

Use real-life examples

Kids can relate better to conversations grounded in reality. Share age-appropriate examples of dodgy content they might encounter, such as inappropriate comments on social media or disturbing images in a game. Ask them questions, like ‘What would you do if you saw something upsetting that made you feel weird’? And ‘Why do you think people might create or share this content’? Reassure them it’s okay to feel confused or upset by it.

Discussing real-life examples helps demystify the concept of dodgy content and gives kids the tools to identify and respond to it appropriately.

Set clear boundaries

Establishing guidelines for device use can help mitigate exposure to inappropriate content. Set time limits with parental controls and keep devices in shared family spaces to monitor what your child is accessing. Remember that no filter or rule can completely block out all dodgy content.

Focus on building self-control and good judgment, as these are the best tools your child can have in navigating the digital world. Reinforce that your door is always open for discussions about anything they find online.

Reaffirm your support

Above all, make sure your child knows you’re there for them, no matter what. Reaffirm your support and trust regularly, and remind them that they can talk to you about anything, whether it’s something they’ve seen online or a question about their favourite movie.

By keeping the lines of communication open, you help your child develop resilience and confidence in handling whatever they encounter online. Together, you can navigate the challenges of the digital age with understanding and support. 

parentingplace.nz

Well advised

When it comes to money matters, expert guidance is more important than ever in today's tough economy.

photo Jahl Marshall

As a lender for more than 20 years, Brooke Reynolds has certainly worked her way up through the finance world. She started as a full-time casual teller and worked in almost every bank position imaginable. She then went on to work as a mobile mortgage lender and later studied conveyancing. Today, she has extensive, well-rounded knowledge of the whole banking process, not just lending, and owns half of Rapson Loans and Finance in Tauranga. Brooke loves using her valuable and vast wisdom to help others. Here, she tells us why a financial advisor is an important asset to have, and what to expect from them in terms of advice, knowledge and assistance.

Financial advisors are the go-between with individuals and the banks/lenders. They get to know you and understand your needs and then relay that information to the lenders. The relationship you form is important as the more they know their clients, the easier it is to achieve exactly what you want. Everyone has different needs − no two people are the same − and your adviser needs to be able to manage that and not take a ‘one fits all’ approach.

But can’t I just do that myself, you ask? Yes, absolutely you can. If you don’t mind making the appointments with lenders, taking time off work and then following up with further information and research. It all costs you time and effort, and then if they say no, what do you do? Advisers are able to go to multiple lenders and will be able to tell from the conversations you have had which banks have the policies and products that would best suit your situation. Banks have different policies and products. They are not all the same. Advisers know this and can navigate it all for you.

The majority of the time, it costs you nothing to consult a financial adviser; however, in the situation where you are using a second-tier lender/commercial lending/equity lending, there may be a fee. Most of the time this can be capitalised onto the loan. The banks will also claw back any commission paid if the loans are repaid and closed prior to 27 months (this varies with lenders, some are less) but this is a conversation to be had at the time of engagement.

Financial advisers are highly regulated. Absolutely everything must be disclosed, from what we are paid, to complaints and clawbacks, and so on. Our files are reviewed and we could get a visit from the FMA at any time. This includes any email correspondence, text messages and phone calls.

All in all, financial advisors are a valuable resource and tool to lean on for knowledge, advice and help with applications. Look out for my column in the next issue if you’d like to learn about different types of loans and the importance of structure.

rapson.co.nz

Careering through life

UNO talks to Bay experts about shaking it up in the workplace.

words Nicky Adams

Like most anecdotes it seems there’s more than a little truth behind the old expression ‘a change is as good as a rest.’ When it comes to a career choice, we’re living longer, legal retirement ages are rising, and we’re staying in the workforce for greater periods of time. Consequently, a decision we made at 18 may not still suit where we are or who we have become at 45. The good news is that evidence points towards the fact that switching it up can be a positive. A recent report conducted by the OECD (a global collaboration between 37 governments to promote economic growth) entitled ‘Promoting Better Career Choices For Longer Working Lives – Stepping Up Not Stepping Out’ indicates that change, in multiple aspects of your life is actually good for you.

Older workers undoubtedly play an important role in the labour market and are increasingly engaged in developments in digital technologies as well as cultural change. Nevertheless, many find that careers they may have considered were to be for life, may now have morphed beyond recognition, meaning for job longevity mobility might be the key word. Considering a career change is a daunting prospect, and sometimes transitioning means considering restrictions of age and ability. But a little poking around will show there are more resources to hand to help with this process than you might suspect.

Miriam O’Connor from Career Solutions is an expert in the field of mid-life moves. With a business based around helping people of all ages find career pathways through job search coaching, CV writing and careers advice, she has assisted many transitions, helping people who may want to navigate change.

Miriam O’Connor

I wonder if she has seen an increasing uplift in the desire for career shifts: “I think in these times change is a constant thing that people need to be ready for; to be adaptable and prepared to take different opportunities at different times. We’re seeing now with the (downturn in) economy, organisations are restructuring or altering the way they do things. Some jobs, for example, are overtaken by technology.” The key is to embrace advancements as much as you can. “My advice to people is to keep upskilling, keep up to date, keep looking at your own skillset and where you might be able to move if you feel like you need, or have to make a change – in general it’s good practice to be ready for shifts.”

The job landscape, as we know has changed dramatically post pandemic. Miriam agrees: “Covid changed a lot of things – but opened opportunities. People are considering lifestyle; they can work remotely – be a digital nomad.” Whilst there have been more opportunities for job fluidity, the job market itself has altered. “There’s also changes with different sectors in terms of the growth. I’m seeing people all the time that need to think about things differently and put themselves in an alternative mindset to get into another type of work – take their skills into a different industry.” I wonder how common it is to just want change. According to Miriam, “It’s much rarer now to see people on a linear career path, because a career is longer – other opportunities come up.”

Equally the job search itself is dependent on the economy. “A couple of years ago there were jobs left, right and centre. Now it’s really competitive. I’m seeing a real uptake in enquiries from people who want a career change but getting no response. How people present themselves in that process is important, on paper, in interviews.” I question how much AI is affecting this. “AI is evolving fast so it’s a case of getting on board, learning some skills and seeing what you do better. Keep up with change.”

Discovering what you might like to do is very much the start point of change – and proactively seeking resources to help is part of that process. In early August Tauranga will host the Canvas Careers Expo, which offers representation from a combination of over 70 tertiary providers, local businesses representing their industry, and large companies coming to actively solicit for staff. Event organiser, Sue Boyne, is passionate about introducing both students and jobseekers to the spectrum of career options that are out there. Relating to every age group, the expo is all about planting the seed, igniting the spark, making connections and exploring new opportunities and ideas.

Sue points out that the difference between a job and a career is something we often don’t make a distinction between, which is one of the reasons she’s so driven to get as many industries represented as she can. She firmly believes in the importance of being informed.

Partnered with Priority One, who recognise the benefit of this event, many of the companies get onboard to support the Priority One initiative, and together they help showcase the types of industries and organisations that we have in the Bay of Plenty. In addition to the businesses, there is representation from universities and tertiary educators who can answer questions not just about courses but also about the system itself. Attracting local students and their parents, as well as opening up possibilities to the kids who need incentivising to stay in education, importantly the event is also aimed at those looking for a change of career. “A lot of people have been forced into a direction they don’t want to go in. They want something different, or even want further education that their current employer can’t offer them.”

Sue has seen an uptake in mid-life change before: “When the economy is unstable people are looking for new options and ideas, and that’s when people question whether they’re in the right industry, if they’re doing the right job for their skillset, or if there’s another direction they should be going in. The whole outcome might be that they’re OK where they are… But for those questioning, ‘am I doing what I thought I’d be doing at 45?’, the exhibitors want to educate you, help you and give you information. If you’re changing direction, there’s nothing but admiration for people, and your age is irrelevant.”

What can attendees expect, I ask. Sue is animated as she lays it out: “They can expect to have questions answered and discover if their idea of potential careers exist. Come with an open mind to explore the possibilities, and to talk to people.”

Onwards and upwards

Vicky had worked as a flight attendant for 17 years, but redundancy post COVID led her to explore other career options. Having really enjoyed shiftwork, and with a supportive partner behind her, Vicky landed on nursing as her next step; as soon as she started training she felt fulfilled. “Straight away I knew this is what I should be doing.” It had been a long time since she’d been a student, and a six-month study and career prep course was mandatory, which, Vicky reflected was worth its weight in gold. Once the course began, Vicky quickly realised, “I was a much better student with maturity – you realise you need to stick at it, and I did my studies with extra motivation to get it done.” Feeling well supported through Toi Ohomai helped. The guidance, she says is fantastic. Excited by her new chapter, she notes, “When you’re in a job for a long time you can go on autopilot – it’s really refreshing to learn new skills.”

Having moved from Auckland to Tauranga, television line producer Angela Burgess initially planned to continue in her field by combining working remotely and commuting back to Auckland. Eight years later she has retrained and is now with KPMG Accounting. “I went to see a Career Psychologist which was really fascinating – she really focused on not so much what jobs you want to do, but what you value in the workplace, what makes you excited to go to work. I realised it was a lot about the people around me, and working in a corporate structure was something that interested me. I knew that I liked numbers… so I started looking at options and came across the Masters of Professional Accounting at the University of Waikato.” Study was full on and the financial burden was hard. Although the costs of studying had been factored in, Angela is honest about the fact that she and her husband hadn’t considered how long it would take to build back up to her previous earning level. The pros of undertaking a change with maturity are multiple. “What really did help when I started at KPMG as a grad was that I was immediately able to pick up the phone and call a client, or hold a meeting or write an email…General business skills have been really helpful, and being able to manage stress and learning how to prioritise – that’s all transferable. Just working feels like you’re learning every day.” The prospect of career progression within the company and a stable future has, for Angela, paid dividends: “KPMG has excellent values in terms of work-life balance and wellbeing, which as a working mum starting from scratch again has made things a whole lot easier.”

Sign me up

For Ryan + Alexander recruitment consultants, compassion and connection are among the keys to attracting the ultimate talent.

words Nicky Adams

photos Jahl Marshall

Just as making a career move can be life-changing, finding the right person to fit the culture of your company requires careful consideration.

A successful outcome is incredibly rewarding for both candidate and client, but also for the recruitment agencies and consultants who’ve worked away behind the scenes.

Bumping into each other with their young children at Tauranga’s Memorial Park proved serendipitous for Bernadette Ryan-Hopkins and Kiri Burney. Each has an international background in recruitment, and they’d previously worked together in Auckland before returning with their families to their roots in the regions – Bernadette is from Rotorua and Kiri is from Te Kauwhata. The pair were at pivotal points in their lives. After reconnecting, it wasn’t a huge leap to come up with the idea of starting their own recruitment agency in the Bay of Plenty. In April 2016, that's just what they did, opening the doors to Ryan + Alexander.

Identifying what they could bring to the table as consultants with a wealth of experience was part of the excitement of the set-up. Having made Tauranga home, they had a true understanding of what was needed for the kind of operation they wanted to run. Deciding whether to specialise was a topic of much discussion. “I was keen to have the temp side but also for Bern to do more executive [recruitment],” says Kiri. “I guess what’s quite unique about us is that we’re full service – temp right through to executive.” Building their identity around the concept of placing the perfect receptionist as easily as the ideal CEO was to become part of their point of difference.

Around this time, Bernadette suffered a huge personal setback when she unexpectedly lost her mum, then, only a month after Ryan + Alexander’s opening, tragedy struck again when her brother was diagnosed with terminal cancer. The pair believe if they can get through a year like that, they can do anything. Says Bernadette: “Every other challenge we’ve had since pales in comparison. We’re desperately passionate about our business, but a big part of our how and why for employees and clients is understanding that life happens. We have a deeper appreciation for people that has flowed through into everything we do over the past eight years.”

With a combination of personalities that bring the analytical, dynamic and empathetic to the table, Bernadette and Kiri’s shared vision and ultra-flexible approach has attracted a team of which they’re incredibly proud. “We operate on a high-trust model – recruitment is the type of business in which results speak for themselves,” says Bernadette.

They recognise how fortunate they’ve been with regards to Tauranga being a community that’s committed to supporting local businesses. “The relationships we build are so important to our professional model, partnering with businesses so that we’re an extension of their operation,” says Kiri.

In Tauranga, people are expected to have broad experience and under-stand the importance of community connections. Identifying local nuances has been crucial and both women consider confidentiality to be hugely important. Added value is also a vital part of Ryan + Alexander’s ethos. As locals, Bernadette and Kiri are able to speak with genuine authenticity and knowledge about the area.

When talk turns to whether artificial intelligence will impact their industry, Bernadette points out that “one of our biggest value adds is that when you interview a person, you understand them and can describe them – and AI is never going to be able to do that”.

The belief in the importance of family and connection continues to exert its influence in the success the agency is enjoying while establishing itself and thriving in the Bay. Not just the foundation of Ryan + Alexander, this ethos is also the bricks with which it’s continuing to build.

RYANANDALEXANDER.CO.NZ

Surviving or thriving

The Parenting Place’s Holly-Jean Brooker gives tips for getting through the
busy-ness of the school year.

After any school holidays, shifting head space from pyjama days to lunchboxes, homework, and after-school activities can be quite the brain reset, and it’s easy to throw ourselves neck-deep in after-school commitments and unintentionally overload everyone.

I always have good intentions about slowing down the pace and committing to less, but I’m not always the best at implementation. And when I’m over-stretched, I’m not thriving, I’m surviving. I get tired and grumpy. Basically, the less attractive side of my personality blossoms (cringey flashback to me storming outside to the car one morning while shouting, “Whether you lot are ready or not, I’m not going to be late to work again, so I’m leaving right now!” with said young “lot” screaming for fear of being left behind. Deep breath). I’m really hoping I’m not alone in this regard.

After a relaxing summer break, this is the perfect time to reflect on the family schedule and be a little bit strategic about the busy-ness. Scaling back gives more breathing space, and a better chance to connect with our kids.

Easier said than done? Here are a few thoughts around how this might work.

Practise saying no: Saying “I’ll think about that and get back to you” is a great approach when you’re requested to sign up, volunteer, join a club, or take on the netball team treasurer role. This gives you time to truly reflect on whether the opportunity is the right fit for your schedule and something you really want to give up your spare time for.

Less is more: Be realistic about how many extra-curricular activities your kids can do. Maybe just one extra thing per child, per term is the reasonable (and manageable!) way forward for your family. Our kids can be involved in the decision-making process around what activities or sports to do, so they can practise weighing up options, making wise choices, and following through on commitments. Lifelong learnings right there!

Stay local, stay together: Look at ways to streamline activities – choosing the local option to reduce travel time or getting your kids to try the same activity at once (I’ve got both my kids at the same surf school programme and signed them up for soccer on the same day, which knocks it out in the same session! Winning!).

Put up some fences: Put some boundaries in place to protect family and home time. Unscheduled time at home to simply hang out as a family unit is gold, so consider how much of this you would ideally like to have as the norm for your family this year, and block it out on the calendar. (It will probably be an ideal goal, and not always achievable depending on circumstances, but something to aim for nonetheless!)

Talk about the plan: If busy-ness has been part of your typical family style for some time, talking about expectations will help prevent disappointment. Talk to your whānau about your new plan, so the kids know they’re not going to be out every day after school, that only one playdate
a week (or month!) will be happening, and that sleepovers are a special treat and not a regular fixture, for example.

Enlist the team: Depending on age and stage, think about what extra household chores your kids can take on this year to help take the load off yourself while also upskilling them and training them to play their part in the family unit and feel good about their contribution. Slowly introduce age-appropriate chores, and you’ll need to lend a hand while they develop the skill. So far my 8- and 12-year-old’s lists include things like unpacking the dishwasher, putting pyjamas away and making beds (very badly), helping fold washing (getting better), making lunches and vacuuming (pretty good). My older child is keen to cook and while I’ll admit it’s a LOT easier and faster when I do it myself, I realise that if I don’t give him the opportunity, how will he learn? So far he’s mastered spaghetti bolognese and homemade pizza, so we’ll work to expand the menu this year. Short-term pain, long-term gain, I keep telling myself. (If you can’t already tell, patience isn’t my top virtue.) 

parentingplace.nz

Mindful about money

Fontein Coaching’s Cassandra Hogan teaches us to navigate mental wellbeing amid the cost-of-living crisis.

In the current landscape of economic uncertainty and the relentless rise in the cost of living, financial stress has become an unwelcome companion for many New Zealanders. It's essential to acknowledge that if you find yourself grappling with financial worries, you’re not alone.

The burden of money-related stress is pervasive, triggering emotions such as embarrassment, shame, anger and frustration.

This financial insecurity isn't confined to impacting our wallets alone; it seeps into our physical and mental wellbeing, disrupting essential aspects of our lives. Sleep patterns are interrupted, exercise routines are abandoned, and eating habits are compromised. The toll on mental health is profound, making it crucial to address these challenges with empathy and resilience.

To navigate through this difficult terrain, it's vital to recognise that there are resources available to support you.

One of the first steps towards managing financial stress is to open up to someone you trust, whether it's a friend, partner or a financial advisor. Sharing your concerns can alleviate the weight on your shoulders and provide a fresh perspective on potential solutions.

Taking control of your finances, even in the face of economic uncertainty, can be empowering. Implementing a household budget or a financial plan allows you to regain a sense of control.

If this seems overwhelming, online tools like sorted.org.nz/budgeting-tool can guide you step by step, helping you save as you go. Seeking professional advice from a financial advisor or debt consolidator can provide tailored solutions to your specific situation.

Simplifying and decluttering your life is another powerful strategy. Being mindful of where your money goes and making conscious choices can contribute to a more balanced and fulfilling lifestyle. Additionally, exploring opportunities to sell unused items online not only helps you declutter but also provides an extra source of income. You may also consider exploring additional income streams through freelance work or leveraging your skills, such as photography, to supplement your earnings.

Community support is invaluable during challenging times. Connect with your local community to share resources, organise swaps of services for goods, or coordinate work and school commutes to reduce travel costs.

Above all, prioritise your mental health. Physical activity is a potent antidote to stress. In the scenic beauty of New Zealand, taking a walk or engaging in outdoor activities can be a quick pick-me-up and refreshing break.

If you're struggling, consult with your doctor or GP for advice, or call 1737 anytime to connect with a trained counsellor. Remember, in the face of the cost-of-living crisis, there are avenues for support and strategies to enhance your mental wellbeing.

You are not alone on this journey.

Fonteincoaching.co.nz

Chocolate revolution

Weave Cacao is moving mountains across the Pacific one chocolate drop at a time.

words Hayley Barnett

The Weave founding team – Simone, Oonagh, Mike, Tesh and Donna.

Oonagh Browne is passionate about two things: Chocolate and change.

After 18 years in the chocolate industry, she’s come to realise that although good things take time, change in her world is now somehow more stagnant than ever.

For the past four years, Oonagh has been working on the ground with farming communities across the Pacific, to help improve the lives of cacao farmers in the region. What she found is 2.5 million lifelong farmers still living in poverty, even with many providing “fairtrade” cacao beans. Some communities have been harvesting beans for more than 100 years without ever trying their own cacao.

“Many farmers in the Pacific have no idea what they're actually growing,” says Oonagh. “They drink Milo – a real treat – without even realising their contribution to it.”

So Oonagh decided to take matters into her own hands by creating Weave Cacao, a business designed to create a paradigm shift in chocolate production that’s centred on empowering these communities.

“We want to show what's possible all the way through, from planting to manufacturing, in providing a volume, ethical chocolate out into the market,” she explains. “For hundreds of years farmers were taught how to grow the beans and how to put the beans in a sack to be shipped, but when a farmer takes their beans down to the wharf to sell, they get a different price depending on the Stock Exchange that day. They are the people who make the least money and we want to change that, not to handhold, but to give them fair pricing and a connection to their crops.”

Right now, New Zealand has a budding craft chocolate industry, but even as it grows most chocolate makers are only using 10 to 15 sacks of beans per year, not nearly enough to sustain the Pacific’s farming communities.

“I knew that we had to do something very different to be able to make true volume impact, while staying completely authentic in our ethos,” explains Oonagh.

Her vision of creating couverture chocolate – a chocolate that contains a higher percentage of cocoa butter than most chocolate on the market – was starting to come together, but the challenge was in providing the stability, pricing and education needed to uplift the quality required for production.

Lucky for Oonagh, the right people miraculously came together and Weave Cacao took off within a year. “We've moved mountains,” she says.

At the Pacific Cacao and Chocolate Show in Auckland in 2022, Oonagh presented the grim realities of the chocolate industry to the many companies who attended and pushed the need for change. Within just a few days, Mike and Simone of Raglan Chocolate called her and asked what they could do to help. Together the three created a vision for a couverture chocolate they knew would make a real impact.

Then Oonagh asked her friend Donna, a fellow Edmund Hillary Fellowship member, to guide them in forming the company. Donna fell in love with the idea and soon became the fourth member and shareholder of the team.

Oonagh and Karina, general manager of production partner Paradise Foods, in Port Moresby.

The problem now was raising enough money to purchase the equipment required to make couverture chocolate from the whole cacao bean. On one of her working trips to Papua New Guinea, Oonagh rang the team and said, “How about we produce here in Port Moresby [the capital] at the Paradise Foods chocolate factory? The equipment is old, but I know with our skills, we can do it.” Everyone agreed, and so Mike and Oonagh got to work on the recipe development.

The end result was fluid, flavourful and ready for market. There was just one more step to get through – the branding.

On a visit to Raglan for a team meeting, Donna invited another Edmund Hillary fellow to join them for lunch: Tesh Randall, founder of Raglan Food Co and The Values Trust. Amazingly, Tesh had a dream of being part of a purpose-led chocolate company, and when the conversation turned to branding, sales and marketing – Tesh’s specialty – she jumped at the chance to be involved. And so the fifth member and shareholder was in place, completing the talented team. They now had a chocolate brand with a difference.

Oonagh and Mike with the cacao farmers in Papua New Guinea.

“There wasn’t a premium quality couverture chocolate in the baking aisles at home, so we wanted to really encourage bakers, chefs and cafés to buy more volume quality chocolate,” says Oonagh. “In New Zealand we don't have the tradition of using quality chocolate at home or within the food industry.”

But, though they had a quality product, they needed to make sure their main aim of helping the farmers came to fruition. The team set up a charitable trust called Ū Cacao Trust, which currently owns 26 percent of the social enterprise and aims to take over the business in the coming years. They set this up as a way to ensure profits will always go back into the pockets of the farming communities.

Says Tesh: “The goal is for the trust to buy us out. Over time, the founders will essentially transfer ownership to the farmers, which I think is very unique and really beautiful – the thought of all the profits ending up in their hands. Then we just become an advisory board, helping them to keep it growing.”

It’s a big dream, but the team truly believe they have the power to do it, by inspiring others to do the same.

“We do believe we can change the chocolate industry,” says Oonagh. “Fairtrade is not enough. Our branding is about uplifting and inspiring the consumer. Not to point fingers, but a lot of people don’t realise that some of these big, apparently ‘fairtrade’ companies have been sold off to large corporations.

“With transparency all the way through, we will make a real change for farming communities and show everyone what is truly possible.”

Right now the focus is on Papua New Guinea, with an eye on the rest of the Pacific in the coming years.

“We've been working in the Solomon Islands and just kicked off Vanuatu, so while it’s only Papua New Guinea beans for now, we will be growing,” says Oonagh.

Lasting change, she says, is just around the corner. “Our main aim is to lift cacao farmers out of poverty all over the Pacific.”

weavecacao.com