Gearing up for change

Awards, massive renovation and a new service centre and showroom in Pāpāmoa are pushing the dealership to greater heights.
Photos | Amanda Aitken + Jahl Marshall

The dealership that occupies a whole block on Hewletts Road is set to build in Pāpāmoa, to keep up with the growth of its 16 vehicle brands. Offering everything from quality pre-owned cars, right up to new luxurious brands, the time seemed right to develop further. In 2024, Farmer Autovillage will zoom into Pāpāmoa with the opening of the new service centre and showroom. They're the first dealership to put down roots in the area.

UNO caught up with the Farmer Autovillage team to find out about the most recent changes and the exciting developments happening this year – and next – at Farmer Autovillage.

Image courtesy of Chow:Hill Architects Limited.

Feel at home in Farmer Autovillage

Expanding the scope of the Škoda showroom was the first priority for the dealership when it decided to upgrade part of the Hewletts Road
site one year ago. Modernisation of the downstairs area achieved an at-home feel and gave Farmer Autovillage the opportunity to improve their customer-focussed offering, including the café.

Customer feedback around the café has been overwhelmingly positive. Aiming to make it more comfortable and providing a relaxing environment for their customers was imperative in the planning. 

Walking into the newly restyled café feels as if you're stepping into a sophisticated Melbournian-style eatery. With a dedicated space for kids, comfortable lounge area, business lounge upstairs and free wifi, customers can sit back, relax and enjoy the food and coffee on offer. 

PĀpĀmoa Expansion

Building a brand new service centre has been a major project for the Farmer Autovillage team this year. With 30 percent of their customers based out towards Pāpāmoa and Te Puke, they knew it made sense to provide a more convenient location.

Construction will start on the 10-bay workshop in Pāpāmoa in July 2023, and will be complete with a five-car showroom by January 2024. The workshop will service their 16 brands, and all other makes and models are welcome.

Electric Mobility

Farmer Autovillage has the biggest range of electric, plug-in hybrid and hybrid vehicles in the Bay. The dealership accommodates for all budgets when it comes to electric vehicles, from the gran turismo of the Audi RS e-tron GT to the value packed MG ZS EV, there's something for everyone. 

Now the Autovillage has recently added Horwin electric mopeds and GoScoot electric scooters, to provide people with even more mobility options.

Ensuring customers always have a range of vehicles at hand is a top priority for the team, to make loan services as easy as possible. And now they’re driving sustainable practices by moving all of their service loan cars to electric and hybrid, while also offering GoScoot Electric Vehicle Scooters and E-Bikes, for customers to pick up and take. 

Of course they still have the courtesy Volkswagen multivan running daily for people to jump aboard, but group after sales manager Bevan Sheppard says they’re now encouraging use of the new pedestrian laneway that runs along Hewletts Road into the city and to Bayfair.

In terms of servicing electric vehicles, Farmer Autovillage has been one of the most progressive dealerships in New Zealand. They were the first dealership in the Bay of Plenty to install a 175kW DC ultra-fast supercharger on site four years ago. For those new to the electric vehicle world, the dealership's Wallbox showroom offers an interactive space where customers can learn about electric/wall chargers and interact with them alongside the Farmer Autovillage parts specialists.

The dealership's Wallbox showroom offers an interactive space where customers can learn about electric/wall chargers and interact with them

Over the last five years, the team has worked hard to create total vehicle care solutions, aimed at customer and vehicle care. Now it includes services such as windscreen chip repairs, as well as wheel repair and alignment for all makes and models.

“The ultimate aim is for customers to know they can come to us,” says Bevan. “Anytime you think, ‘I need something for my car’, we want to be able to provide that. And we’re about 99 percent of the way there. We've invested in things that no other car dealership really does.”

And now with the online booking portal, customers can easily book in services like a warrant without spending time on the phone.

Awards aplenty

Adding to their already jam-packed shelves of awards is always a bonus for the Farmer Autovillage team. Farmer Nissan recently took home the Master Elite award for best Nissan dealer worldwide – a monumental achievement for the team. Prior to that the coveted Audi Dealer of the Year 2022 award was bestowed upon the dealership, with six team members also awarded as winners of six different categories. 

Dealer principal Blair Woolford says the team was more than satisfied with the multiple awards, especially the overall Dealer of the Year win. "To win the award twice in three years speaks volumes of the hard work and dedication of our whole team,” he says. 

And for Farmer Autovillage, that ongoing hard work and dedication is the best reward of all. 

farmerautovillage.co.nz

An electric dream

With the futuristic RZ 450e Dynamic, Lexus has raced straight to the top
of the electric car category.

Words Karl Puschmann

Photos Karl Puschmann + supplied

Here’s the scene. I’ve just pulled into the Bethlehem shopping centre car park. It’s mid-morning and the place is heaving. I’m behind the wheel of the luxurious Lexus RZ 450e, a car so new that not even the good people at Lexus of Tauranga have had much of a chance to test drive it before I drive it out of the lot. I know this because when I go to charge it at the
end of the day, the packaging is still on the charging cable. 

As I hunt down a space to park I notice people gawping at the car. It’s easy to see why. The space-age design and aggressive styling make the car a guaranteed head-turner. Especially as this is the flagship “Dynamic” model, which boasts a sophisticated grey and black two-tone
paint scheme and matching 20-inch alloy wheels. 

Finally, I spot a park. Rather than being overjoyed at my good fortune on this busy day, I begin to feel very nervous indeed. And it’s not because the empty space is squeezed between an electrician’s van and an oversized ute. 

You see, the one futuristic feature of the RZ 450e that I’ve been most excited by, but also the most hesitant to try, is what Lexus calls their Advanced Parking System. What this translates to is auto-park and it’s something that feels straight out of a sci-fi film. Simply push a button and the car parks itself. All you have to do is sit back, relax and let its vast array of cameras and sensors do their thing. 

That’s the idea anyway. But actually letting go of the steering wheel and putting all of your faith and trust into the car to pull into a parking spot safely and without incident is easier said than done. At least the first time.

It was incredibly nerve-wracking to hand over complete control of the car to its computer. Especially with its $150,000+ price tag bouncing around in my head. As well as other drivers looking for a free spot, there were also pedestrians springing out from all directions that the car had to negotiate. There was a lot that could go wrong and I didn’t fancy returning it with a ding, dent or scratch.

Pushing the button to give the car autonomous control I silently cursed myself for deciding to try the feature in the middle of the day at a crowded car park instead of late at night in an empty one. Although there was some solace in the fact that this was indeed a ‘real world’ test and would certainly be challenging for the RZ 450e to pull off. 

The car started beeping to indicate it was reversing and we started moving. It braked to a halt to let a shopper walk past behind it, then continued. We backed past the open space and stopped. Then the steering wheel began quickly spinning in front of me like the little girl’s head in The Exorcist – which was apt because it does feel like the car is possessed while it’s doing this manoeuvring. Once the wheel had spun further than I would have thought possible the car began moving forward with far more confidence than I, a human driver, would have dared. 

I was literally on the edge of my seat watching the car’s vibrant and crystal-clear 14-inch iPad-style touch display. Usually, you use this to control the climate, maps, stereo and Apple CarPlay or Android Auto, but it also shows different camera views when needed. Right now it was showing two different angles; a general camera that focused on the front or rear depending on which way we were going and a top-down view showing the roof of the car and nearby obstacles. Both views presented the anticipated driving arc the car would take.

I was watching both like a hawk, my foot hovering over the brake ready to stamp it down if for even a second it looked like the RZ 450e had made a miscalculation and was in danger of getting even the merest of scratches. Or, you know, hitting someone. 

But there really was no need. We’d gracefully pulled straight into the park in one sweet turn. But the car wasn’t finished. The steering wheel began spinning, the beeping started up and we slowly reversed out of the park, only stopping to let an oncoming car drive past us. Once out, the car lined itself up and drove forward into the park completing one of the most perfect parking manoeuvres I’ve ever seen. We were precisely in the middle of the space. I couldn’t help the big grin from spreading over my face.

In fact, that big goofy grin was pretty much permanently etched on my face for the entire four days I spent with the car. That’s because, even with all its many luxurious touches and commitment to comfort, the Lexus RZ 450e is just a stupendously fun car to drive. 

The fully electric car has two engines, one each powering the front and rear wheels and pulling a combined 308 horsepower. When you put your foot down it shoots forward like a rocket with a satisfying thrust that pushes you back into the incredibly comfortable Ultrasuede seats. Capable of hitting 100kms in just under 5 seconds, not much will be getting away from you at the lights. And, being electric, you don’t have to feel guilty about burning recklessly through your petrol tank. 

Of course, with electric vehicles, battery life is all important. Lexus says the battery in the RZ 450e is good for a whopping 470kms, which is enough juice to get you to Auckland and back on a single charge. I didn’t keep a record of distance but I can tell you I only charged it once during my time with the car which included everyday errands, school runs and day trips to Waihi Beach and Katikati.

The cabin has a sophisticated simplicity to it. It’s surprisingly roomy, even in the back, and the power-dimming panoramic glass roof ensures it’s bright and feels airy. Needless to say, it’s just lovely to sit in.

There are all the modern features that you expect of Lexus, like heated seats and heated steering wheel, phone charging pad and a driver HUD display projected in front of you, but also new ones like the car’s personal assistant which you operate by saying “Hey Lexus” to issue voice commands like changing radio stations or finding maps without needing to have your phone connected. Of course, the Bluetooth connectivity was flawless, instantly connecting as soon as I hopped in. A special mention also has to go to the car’s 13-speaker Mark Levinson Premium Audio stereo system, which was powerful yet clear and detailed. It sounded terrific.

Safety-wise there’s more than just the Advanced Parking system. The RZ 450e also boasts lane-keeping assist, which doesn’t let you stray out of your lane, and adaptive cruise control, which keeps the car moving at a speed you set as well as keeping you a safe distance from the car in front of you. If they start to slow down, so do you. A full auto drive feature cannot be far away. 

With the release of the RZ 450e, Lexus have comfortably driven to the top of the electric car category. It delivers comfort, looks, speed and the all-important distance, and wraps all of these up in a layer of understated sophistication. 

It kept me smiling the entire time I had it. In fact, the only time the smile left my face was when I handed the keys back. 

lexus.co.nz/en/dealers/tauranga

LEXUS family drive

Future of family motoring

How does an EV handle a weekend away with the kids in tow? Surprisingly – and delightfully – well, as we discovered.

Words + photos Hayley Barnett

With petrol prices skyrocketing and showing no signs of returning to Earth, the case for EVs (electric vehicles) or hybrid cars has only become stronger. And that’s before we get to the environmental benefits. While some naysayers doubt the very real science behind climate change, I think we can all agree that the pain at the petrol pump is very real. 

But when we think about selling our petrol engine car and upgrading to an EV, there’s always the nagging thought that, while great for zipping around town running our everyday life errands, they wouldn’t work when it came to embarking on family holidays or road trips.

This is where people turn to hybrids, which have both petrol and electric engines, with the traditional combustion engine kicking in when you run out of kilowatts. 

But, let’s face it – the petrol engine is old technology and on the way out. Is the future of pure EVs ready to be embraced today? And do they fit in with the Kiwi way of life?

We already know that they’re absolutely fine for the school run, the office commute, and trips to the supermarket. So my partner and I decided to put our holiday on the line, load up an EV with suitcases and our two children and drive from Papamoa to Auckland for a long weekend.

For this ambitious road trip, we borrowed the Lexus UX300e in a glistening cobalt blue. This luxurious front-wheel drive, fully electric vehicle boasts a 150kw engine, five seats, a pumping sound system with Bluetooth connectivity, a two-tone leather interior and, most importantly, a five-star ANCAP safety rating.

Coming from our larger Nissan Murano, there were initial concerns about the four of us squeezing into the Lexus. But those were quickly dismissed. The generous boot space easily had enough room for the family luggage, and neither Mr Four nor Miss Seven moaned once as their car seats clicked into place. We were closer than we were used to, but everyone had more than enough room. 

Instead of roaring into life after pressing the start button, the UX300e is relatively silent. After double-checking that yes, I’d started it up correctly, I shifted into reverse and carefully backed out of the drive. As you’d expect, there was a great reversing camera; it has a lovely big and bright colour screen, as well as an overhead view of the car.

At first, my unleaded petrol foot was a bit heavy on the brakes, giving us a fairly stuttery start to our journey. But after a few kilometers, I’d acclimated and my driving started to match the smoothness of the ride. Sinking into the extremely comfortable seats, we left Tauranga and hit the motorway. 

Out on the open road, there were no signs of struggle from the car’s electric engine. It soared up hills, cruised along straights, and whizzed effortlessly past any slow coaches in the passing lanes. 

We’d been told the car had a 300km range, although I couldn’t help but keep one watchful eye on the battery meter, which is conveniently styled as a traditional fuel gauge. With tunes streaming to the stereo and the aircon on, I felt a bit nervy that we’d run out of juice.

The worry was needless. We had just under 100kms “in the tank” when we hit the Bombays. But as we’d stopped for lunch and a session at Waihi’s terrific kids’ playground, we were coming into rush-hour traffic. I didn’t want to risk a breakdown, so pulled into the charging station at the Bombay Hills EV charging station. While the family went off to get a snack, I plugged the car in and refilled. About half an hour, and $26 later, we were charged up and good to go.  

Driving past the petrol stations, with their dirty fumes and outrageously high prices, I couldn’t help but feel a little smug that the trip to Auckland had cost less than Friday night fish ‘n’ chips.

We spent the next three days buzzing around the city, the Lexus capably getting us around Auckland -- and through its traffic – without breaking a sweat and with fantastic power economy. We couldn’t believe our luck when we spotted an EV park right outside the Auckland Museum entrance, especially as it was pouring with rain. We weren’t on empty, but decided to charge up during our visit anyway and were surprised to find it was free. Yes, free! That’s even better than Friday night fish ‘n’ chips.

We didn’t need to charge up again until right before heading home on Sunday. 

It was hard to hand the keys back on Monday morning. The trip away in the UX300e absolutely cemented the idea that EVs are the future of motoring, and that we can’t wait to be rid of the environmentally and financially disastrous petrol engine for good. 

lexus .co.nz

Wrap it

Matt Batchelor and Lance Uhlmann love their toys. And they know how to look after them.

You’ve bought the car of your dreams. It looks amazing. But, you want it in a colour that no one else has. With AutoWraps, the choices are limitless. And even better, wrapping your vehicle protects the paintwork from stone chips and fading from the sun. So when it’s removed, the car looks brand new again, keeping your investment in tip-top condition.

AutoWraps was set up by Matt Batchelor and Lance Uhlmann. Matt owns Tauranga’s Rutherford Signs, who’ve been in the industry since 1976. Lance has been wrapping vehicles for the last 20 years. Both are car and boat fanatics, so they set up Auto Wraps with its own dedicated workshop on Hocking Street, Mt Maunganui, and kitted it out with the best equipment in the industry to look after your pride-and-joy while it's being transformed.

Lance explains how it works: “We use a self-adhesive vinyl to wrap the vehicle; small hatchbacks, supercars, boats, caravans, you name it with a matte, gloss or satin finish. And it doesn’t have to be all over, we can do digital prints on part of the car which is a popular option for branding your business. One of my favourite jobs was a full wrap of the hull of a large fishing boat, in a matte camouflage which we designed in-house for a private owner.”

How it works

AutoWraps take photos and do a full measure up.

Select from thousands of colours on file, bring in your own design, or the in-house graphic design team can custom design something for you.

You’ll see a mock-up before work starts.

Pick your car up from Hocking St after 2-3 days, all schmick and ready to go.

To remove the wrap or change it out is easy. The vinyl’s taken off using a special machine leaving no glue residue, with perfectly-preserved paintwork underneath.

autowrapsnz.co.nz